The objective of this paper is to explore the relative importance of factors that determine container port competitiveness from the users’ perspective. Three groups of port users e shipping liners, forwarders and shippers e are considered in this paper. The importance of the various factors is determined on the basis of survey results from the industry experts and then obtained via the analyt…
E-transformation in container ports means a comprehensive improvement in information system, which effectively meets customers’ requirements and needs by timely providing them with useful terminal management information. There is a considerable theoretical literature on the impact of e-transformation on business performance but there is very little empirical study on its impact on ports. The …