In many countries around the world, governments and public port authorities have retreated from port operations in the belief that enterprise-based port services and operations would allow for greater flexibility and efficiency in the market (through more competition) and a better response to consumers’ demands. In this new environment, the awarding of port terminals to private operators …
Organizations are constantly seeking productivity improvements through technology. But, how do you define productivity and, most importantly, how is it measured in the information workplace? In today’s cost-effective environment, it is often difficult to justify the implementation of technology without an adequate measure of its effectiveness. Prior to the information age, a simple costbenefi…