Shipping lines generally offer their clients two main value propositions: portto-port and door-to-door transport. In addition, some shipping lines offer a third value proposition in the form of transport up to inland terminals (ILTs). This third value proposition combines maritime and inland transport and is offered to two types of customers: shippers and forwarders. These two customer groups h…
The purpose of this paper is to assist ocean container carriers in their service quality improvement strategies to ensure breakthrough performance in India.
The objective is to identify the factors affecting shipping companies’ port choice based on a survey to a sample of shipping companies. Six factors were considered relatively important: local cargo volume; terminal handling charge; berth availability; port location; transshipment volume and feeder network. Exploratory factor and confirmatory factor analyses identified five port choice categor…
The objective is to identify the factors affecting shipping companies’ port choice based on a survey to a sample of shipping companies. Six factors were considered relatively important: local cargo volume; terminal handling charge; berth availability; port location; transshipment volume and feeder network. Exploratory factor and confirmatory factor analyses identified five port choice categor…