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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Alan D. Smith"

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Reverse logistics programs: gauging their effects on CRM and online behavior

To provide practitioners of knowledge management with a sense of the importance of reverse logistics as an important part of today’s company policies, especially throughout the product life cycle, with the accompanying technology that supports it and the effects on customer relation management (CRM) and satisfaction.

Edisi: Vol. 35 No. 3, 2005
ISBN/ISSN: -
Deskripsi Fisik: 18 p.
Judul Seri: VINE
No. Panggil: ATC LO SMI r

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