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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Jan Koch"

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The effect of quality management on the service quality and business success …

The purpose of the paper is to analyse empirically the causal relationships between quality management, service quality and business success in German logistics companies.

Edisi: Vol. 27 No. 2, 2010
ISBN/ISSN: -
Deskripsi Fisik: 18 p.
Judul Seri: International Journal of Quality & Reliability Management
No. Panggil: ATC LO KOC t

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