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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Palo Petersen"

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Impact of e-commerce in lowering operational costs and raising customer satis…

Much research has been done on how e-commerce has allowed companies to integrate business processes and reduce operational costs. The intent of this study, however, is to understand how e-commerce has affected companies’ abilities to serve the customers’ needs and to raise their level of satisfaction.

Edisi: Vol. 17 No. 3, 2006 pp. 283-302
ISBN/ISSN: -
Deskripsi Fisik: 22 p.
Judul Seri: Journal of Manufacturing Technology Management
No. Panggil: ATC LO PET i

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