Focusses on three constructs that we believe are the primary determinants of the future usage of third party logistics services. These constructs are: extent of use of the third party logistics services; decision making process for choosing contract logistics services provider; and impact of the usage of contract logistics services on the organisation. An empirical research was carried out in…
Outsourcing of logistics functions is a business dynamic of growing importance in Australia (for example, see [1]) and elsewhere in the world (see, for example [2,3]. Third party logistics involves the use of external companies to perform logistics functions which have traditionally been performed within an organization. The functions performed by the third party can encompass the entire logist…
The importance of the logistics function has increased dramatically at many firms as comparative priorities have shifted from production quality to delivery and flexibility. At the same time, however, there have been few comprehensive studies on the implementation of TQM practices in the logistics function. This paper examines the implementation of quality management practices in the logistics …
Presents a comparison of the findings of three studies conducted in North America/ Europe and Australia which investigated the adoption of quality management practices in the logistics function. Focuses on the extent to which quality practices are adopted, how quality in logistics is defined and administered, impediments to implementation, measurement of quality improvements, measuring customer…