This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performan…
The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, "learning and growth" is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish…