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Ditemukan 2 dari pencarian Anda melalui kata kunci: author=Carlo Rafele

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A decision-making approach for investigating the potential effects of near so…

Anna Corinna Cagliano Alberto De Marco Carlo Rafele Marco Arese

Near sourcing is starting to be regarded as a valid alternative to global sourcing in order to leverage supply chain (SC) responsiveness and economic efficiency. The present work proposes a decision-making approach developed in collaboration with a leading Italian retailer that was willing to turn the global store furniture procurement process into near sourcing.

Edisi: Vol. 5 No. 2, 2012 pp. 100-120
ISBN/ISSN: 1753-8297
Deskripsi Fisik: 22 p.
Judul Seri: Strategic outsourcing : an international journal
No. Panggil: ATC LO CAG a

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Quality evaluation in logistic services

Komentar Penanda Bagikan

Carlo Rafele Fiorenzo Franceschini

The paper highlights some problems relevant to the quality measurements in logistic services. “Traditional” logistic indicators are compared with the service dimensions defined in the Parasuraman‐Zeithaml‐Berry model. Furthermore, the problem of service indicators aging is analyzed and discussed. In order to enhance readers’ ability to contribute to the development in the field, the a…

Edisi: Vol. 2 Issue: 1, pp.49-54
ISBN/ISSN: -
Deskripsi Fisik: 7 p.
Judul Seri: International Journal of Agile Management Systems
No. Panggil: ATC LO FRA q

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