This paper sets out to empirically analyse the integration process that firms follow to implement supply chain management (SCM). This study has been inspired by the integration model proposed by Stevens.
The purpose of this paper is to analyse the interaction of two topics: supply chain management (SCM) and the internet. Merging these two fields is a key area of concern for contemporary managers and researchers. They have realised that the internet can enhance SCM by making real time information available and enabling collaboration between trading partners.