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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Frances Gaither Tucker

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Creative customer service management

The term “customer service” is used today in the field of logistics management to describe a host of different but critically interrelated activities. Some authors view customer service as all activities which bind a corporation and its customers together to further a sales relationship. Other authors view customer service as a package of measurable activities which provide utility to cus…

Edisi: Vol. 24 No. 4, 1994, pp. 32-40
ISBN/ISSN: -
Deskripsi Fisik: 11 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO GAI c

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