The purpose of this paper is to investigate how warehouse management, understood as a cluster of planning and control decisions and procedures, is organized and driven by task complexity (TC) and market dynamics (MD).
This paper aims to report a survey carried out among European distribution centres (EDCs) in The Netherlands. EDCs are forerunners in implementing advanced logistics systems, since they are responsible for the distribution of a manufacturer’s products to customers in a larger part of Europe, Middle East and Africa, often with strict service level agreements.