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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Marı´a del Mar Alonso...

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Diffusion of quality standards in the hospitality sector

Marı´a del Mar Alonso-Almeida Frederic Marimon Merce Bernardo

The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: the generic ISO 9001 international standard; and the Spanish industry-specific “Q” standard.

Edisi: Vol. 33 No. 5, 2013 pp. 504-527
ISBN/ISSN: -
Deskripsi Fisik: 26 p.
Judul Seri: International Journal of Operations & Production Management
No. Panggil: ATC LO BER d

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