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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Robert Setoputro

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Reverse logistics in e-business Optimal price and return policy

In an Internet direct sales supply chain, the customers buy direct from the manufacturer sacrificing the benefit of physical inspection of the product. This increases the likelihood that customers will have some dissatisfaction with the product and would like to return it. A clearly explained and generous return policy, then, will be welcome by the customers and therefore will enhance demand. F…

Edisi: Vol. 34 No. 1, 2004
ISBN/ISSN: -
Deskripsi Fisik: 23 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO SET r

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