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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Samuel K. M. Ho

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Change for the better via ISO 9000 and TQM

Abstract The fundamentals of TQM are revisited for providing a relevant perspective on business excellence. Judging from the experience of the Japanese TQM movement, there is a need for a step-by-step approach towards TQ. As a result of exploratory research, a model called TQMEX standing for TQM EXcellence model has been developed based on sound TQM practices. The theoretical background, perso…

Edisi: Management Decision
ISBN/ISSN: -
Deskripsi Fisik: 7 halaman
Judul Seri: Change for the better via ISO 9000 and TQM
No. Panggil: ATC PO SAM a

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