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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Sarah Schiffling

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Performance measurement in humanitarian logistics: a customer-oriented approach

The purpose of this paper is to develop a performance measurement framework that takes into account the key stakeholders of the logistics departments or personnel in humanitarian organisations. It reflects their views and characteristics by adapting the balanced scorecard (BSC) to this environment. The key stakeholders are identified using the stakeholder salience framework by Mitchell et al. (…

Edisi: Vol. 4 No. 2, 2014
ISBN/ISSN: -
Deskripsi Fisik: 26 p.
Judul Seri: Journal of Humanitarian Logistics and Supply Chain Management Performance measurement
No. Panggil: ATC LO PIE p

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