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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Stefano Tonchia

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Service dimensions in the buyer-supplier relationship: a case study

Alberto De Toni Guido Nassimbeni Stefano Tonchia

Analyses the dimensions of service in the co‐operative buyer‐supplier interaction and presents an interpretative scheme which links some of the basic service management concepts with some critical aspects in the current supply environment. On the basis of the results from a case study of the Zanussi Appliances Company (Electrolux Group), examines the dimensions of service in the co‐oper…

Edisi: Vol. 24 Issue: 8, pp.4-14
ISBN/ISSN: -
Deskripsi Fisik: 13 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO TON s

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