Ditapis dengan
Evaluating the service requirements of dedicated container terminals: a revis…
The purpose of this article is to evaluate the service requirements of dedicated container terminals (DCTs). In this article, the service attributes (SAs) of DCTs were first discussed. A fuzzy analytic hierarchy process model was then constructed to measure the users’ perceived importance and dissatisfaction for each of the SAs. Based on these two measurements, a revised importance-performanc…
- Edisi
- Vol. 42, No. 8, 789–805
- ISBN/ISSN
- 1464-5254
- Deskripsi Fisik
- 18 p.
- Judul Seri
- Maritime Policy & Management The flagship journal of international shipping and port research
- No. Panggil
- ATC LO HSU e
Improving the service operations of container terminals
In the relevant literature about container terminals (CTs), most studies focused on the internal operational management of CT operators. In practice, for improving the performance of CT operators, the external customers’ requirements should also be considered. The purpose of this paper is to discuss the improvement of service operations of CTs from users’ requirement perspectives.
- Edisi
- Vol. 24 No. 1, 2013
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO HSU i
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah