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Human resource management impact on knowledge management - evidence from the Portuguese banking sector

This article focuses on questions of organizational knowledge, human resources and the dynamics of relations developed between them, within the dominant perspectives and assumptions in people management. The literature suggests that knowledge management (KM) is not alien to the orientations adopted in the management and application of processes related to people. A strong body of literature and various scientific studies give a foundation to the subject analyzed here, suggesting an analysis and comprehension based on a viewpoint of complementarity and interdependence of the 2 constructs (HRM and KM), considering the contribution they should make in terms of innovation, competitive advantage and organizational performance (Gloet and Berrel, 2003; Mansour and Gaha, 2004; Terriou and Chatzoglou, 2008; Majeed, 2009; Minbaeva, Foss and Snell, 2009, Lopez-Cabrales, Pérez-Luno and Cabrera, 2009; Simonin and Özsomer, 2009; Cheng and Huang, 2009; Brewer and Brewer, 2010). Specifically, concerning HRM processes, training, career development and retention are analyzed here, seeking to understand the relational dynamics developed between these 3 people-management processes and 4 knowledge-management processes: i) knowledge-centered culture; ii) competitive orientation; iii) formal knowledge management practices and; iiii) informal knowledge management practices, in organizations in the banking sub-sector of the service sector

Ketersediaan
#
IPC Corporate University Library ATC MG MEN h C.1
ATC1600650
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
ATC MG MEN h
Penerbit
USA : Emerald.,
Deskripsi Fisik
36. p
Bahasa
English
ISBN/ISSN
-
Klasifikasi
MG
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
online resource
Edisi
-
Subjek
Knowledge Management
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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