Customer service in emergency relief chains | PELINDO LIBRARY & KNOWLEDGE CENTER

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Article

Customer service in emergency relief chains

Richard Gray - Nama Orang; Richard Oloruntoba - Nama Orang;

The purpose of this paper is to explore, analyse and discuss the published concepts of “the customer” and “customer service” in the context of managing international emergency relief chains.

Ketersediaan

IPC Corporate University Library ATC MG OLO c C.1

ATC1600716

Tersedia

Informasi Detail

Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC MG OLO c
Penerbit: United Kingdom : Emerald Insight., 2009
Deskripsi Fisik: 24 p.
Bahasa: English
ISBN/ISSN: 0960-0035
Klasifikasi: MG
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 39 No. 6, 2009 pp. 486-505
Subjek: Aid Agencies
Customer satisfaction
International aid
Customer service management
Competitive advantage
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Richard Oloruntoba

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