Article
Benchmarking the operational efficiency of third party logistics providers using data envelopment analysis
In an era of downsizing and financial cutbacks, the operational efficiency of third party logistics providers (3PLs) dictates their competitiveness and/or survival. In an effort to help 3PLs enhance productivity and price leverage in the increasingly competitive third party logistics market, this paper aims to develop a meaningful set of financial benchmarks that will dictate best practices. In particular, the paper proposes a data envelopment analysis (DEA) that is proven to be useful for measuring the operational efficiency of various profit or non-profit organizations.
Judul | Edisi | Bahasa |
---|---|---|
A methodology for benchmarking replenishment-induced bullwhip | Vol. 11 Iss 2 pp. 160 - 168 | en |