Logistics encompasses a complex set of activities which require a collection of metrics to adequately measure performance. Ideally, the performance metrics used should be selected and maintained as a system, so they complement and support each other and provide the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems …
Despite their high economic importance, academic research has granted KG funds only marginal attention. A main reason is the lack of reliable performance data due to non-observable market prices during the lifetime of a KG fund. In order to measure the performance of KG funds, we construct an index using a database of more than 300 German one-ship companies during the sample period from Decembe…
Turnaround time, defined as the total time spent by a vessel within the port area, is one of the most important key performance measures for a container terminal. In this paper, the authors propose a hybrid approach based on simulation and genetic algorithms to investigate vessels’ turnaround time in a real container terminal under different scenarios characterised by increases in containers …
Supply chain integration (SCI) is one of the most distinctive dimensions in achieving long-term competitive advantage in the business world. Although considerable state-of-the-art studies regarding the SCI concept and its dimensions have been conducted, empirical research by using the data from agri-food firms in China to examine the relationship between SCI and firm performance attract little …
In the last decades, the growth of the containerised freight demand has led to a fast development of seaport container terminals. As an evidence of the relevance and of the interest that such intermodal terminals have reached, consider the significant amount of existing scientific works facing the problem of optimising their performances at operative, tactic, and strategic levels. In this fra…
In the golablization era where competition is increasing, many companies fail to achieve its objectives due to lack of ability to manage and motivate their employees, resulting in low effeciency and reduced levels of productivity. In the port services industry, human resources are a major factor in achieving corporate goals. One important aspect in managing human resources in order to increase…
After illustrating the global relevance of trust with his book The Speed of by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people…
My Vision: Challenges in the Race for Excellence is a unique book in which His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the United Arab Emirates and Ruler of Dubai, examines aspects of the UAE's unique development experience. This young country is making every effort to achieve excellence and upgrade its status from a regional economic centre into an …
Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing — until now. Accenture’s Paul Nunes and Tim Breene have found …
High Performance Companies complements the frameworks for strategy making detailed in many existing books, proposing a number of rules of thumb (or principles) that companies can consider when making their day-to-day decisions which, in turn, will determine their actual strategies. These principles traverse a wide range of scenarios, such as strategic changes implemented by companies, resource…
Pada abad ke-21 yang sering dikenal sebagai era informasi, para pakar dan praktisi manajemen dituntut untuk menumpahkan pemikirannya pada upaya keterpaduan dan keterkaitan. Perihal ini dicirikan dengan berbagai terminologi yang populer seperti koordinasi, integrasi, sinkronisasi, sinergi, kohesi, komplementer dan berjaringan (networking). Kecenderungan ini menggambarkan perlunya daya rangkai da…
In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many…
When Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future: -…
Indonesia Port Corporation II (IPC II) is one of the State Own Enterprises which is running business on the port services in Indonesia. There are four state-owned Enterprises which run port services in Indonesia. Even they are doing business in the same field, port services; there is no competition among them. Every state own enterprises has their o…
Training is an important factor in improving employee performance while also enhancing a company's goals. Regardless of the size of an organisation, training is vital to ensure that its future is secured, especially in the current dynamic business environment.The objective of this research was to determine whether there is an influence of training needs assessment, training content and delivery…
Maximize the quality and efficiency of your organization If you want to make your organization or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. But the jargon-packed language and theory of Lean Six Sigma can be intimidating f…
According to Philip Parker, the relationship between physics-based physiology and macroeconomics may come to dominate explanations of economic growth. His argument focuses on the so-called equatorial paradox--the phenomenon that a country's latitude explains up to 70 percent of cross-country variances in per capita income. After introducing concepts from physics and physiology as the building b…
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes fo…
The purpose of this paper is to analyse the transition from measurement to management in relation to intellectual capital (IC). It aims to understand the relationships between measurement of IC and operational activities, strategies and context.
Overall, the UK’s representation in the top 100 in the Times Higher Education World University Rankings has declined since 2011. The basic rationale of the project is to improve performance of universities generally and their standings in rankings particularly. The paper aims to discuss these issues.
Network structures have been diffusely adopted in logistics systems, where the most critical target is completing the delivery within the promised timeframe. This paper focuses on a single commodity in a multistate intermodal logistics network (MILN) with transit stations and routes to involve three parameters: a route’s capacity, delivery time and time window. There is a carrier along each r…
Food chain logistics plays an important role in the sustainability performance of the food sector. Therefore, project SCALE (Step Change in Agri-food Logistics Ecosystems) started as a collaborative international project, aiming for tools and frameworks for the food sector to make a step change in operational practices. A sustainability framework is introduced to propose a structured and ration…
In this paper we consider the performance evaluation of ship-berth link in port. The efficiency of operations and processes on the ship-berth link has been analysed through the basic operating parameters such as berth utilization, average number of ships in waiting line, average time that a ship spends in waiting line, average service time of a ship, average total time that a ship spends in por…
Road freight transportation has increased dramatically over recent years along with its impacts such as congestion, noise, and pollution. As a result, European and US governments have started policies to promote alternatives to road transportation, such as logistic chains containing a Short Sea Shipping (SSS) link. Road is, by definition, a more flexible means of transportation than shipping, w…
The performance of marine terminals has generally been evaluated by comparing their actual throughputs with their optimum throughputs. The engineering approach that generally has been used to determine optimum throughputs may be appropriate when terminals have natural hinterlands. In a deregulated (competitive) environment in which the natural hinterlands of marine terminals have become diffuse…
If international container ports are to gain a proper appreciation of their various advantages, disadvantages and potential opportunities in a globally competitive environment, it is essential that they conduct effective evaluation of their operational performance. The present study applies five models of data envelopment analysis (DEA) to acquire a variety of complementary information about th…
The transport and logistics sector is of vital importance for the stimulation of trade and hence the economic development of nations. However, over the last few years, this sector has taken central stage in the green agenda due to the negative environmental effects derived from its operations. Several disciplines including operations research and sub-areas of supply chain management such as gre…
The concept of maritime logistics results from the convergence of maritime transport and supply chains. The paper aims to propose an enhanced logistics service provider (LSP) framework which facilitates LSPs to integrate supply chains in an optimal manner by utilising their unique expertise and experience. In the framework, the enhanced LSP serves as the single contact point for shippers and as…
For the most rapidly growing economic entity in the world, China, a new logistics operation called the indirect cross-border supply chain model has recently emerged. The primary idea of this model is to reduce logistics costs by storing goods at a bonded warehouse with low storage cost in certain Chinese regions, such as the Pearl River Delta (PRD). This research proposes a performance measurem…
The purpose of the study is to describe the activities initiated based on participation in a quality award process and with the intention to improve performance.
The aim of this paper is to develop a model for analyzing the performance of health care service providers using analytical modeling.
The purpose of this paper is to explore whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to …
This paper aims to present a summary of a study to identify the competencies of effective leadership and management in the British Royal Navy (RN).
Studies that have identified the various factors influencing a port’s performance and efficiency are few. Furthermore, these studies have failed to quantify the relative contributions of these factors to overall port performance and efficiency. This article attempts to fill this gap by establishing a model of port performance and efficiency. Specifically, it aims to specify and empirically te…
Drawing from knowledge-based view and balanced scorecard approach, this study seeks to develop an integrative model to examine the influence of two knowledge management (KM) strategies, codification KM strategy and personalization KM strategy, on the multi-stage KM evolution (KM adoption, implementation and institutionalization stages), which in turn affects balanced scorecard outcomes (financi…
This study focused on the development of FTPZs in Taiwan and examined factors influencing business activities in FTPZs and their degree of importance for improving the operational environment in FTPZs. A performance assessment of companies since operating their businesses in FTPZs was also undertaken. Data for the study were obtained from a questionnaire survey distributed to MNCs operating in …
Major ports such as Rotterdam, Antwerp, Houston and Singapore’s Jurong Port host large industrial complexes of (petro)chemical and other energy-intensive process industry firms. Port authorities face the challenge to contribute to both greater international competitiveness and better environmental performance of these complexes. The development of industrial ecosystems, in which firms located…