The book "Port Business" is written for everybody with interests in trade and transportation and the role ports take in global supply chain. It shall explain what ports are, which role they can play and what the restrictions are, how they are managed, what drives the business and which trends influence them. The world economy has globalized at a tremendous pace over the past 30 years, exporting…
Purpose – The purpose of this paper is to test the 5GP concept with measurement of the performance of Busan, Hong Kong, Singapore and Shanghai ports, employing a hybrid method of consistent fuzzy preference relation (CFPR), VIsekriterijumska Optimizacija i KOmpromisno Resenje (VIKOR) and PROMETHEE. Design/methodology/approach – The authors developed the concept f the fifth generation ports…
Abstract The fundamentals of TQM are revisited for providing a relevant perspective on business excellence. Judging from the experience of the Japanese TQM movement, there is a need for a step-by-step approach towards TQ. As a result of exploratory research, a model called TQMEX standing for TQM EXcellence model has been developed based on sound TQM practices. The theoretical background, perso…