The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …
Suggests that a significant trend affecting American society today is the dramatic rise in the number of persons aged over 65. Consequently, retailers are interested in knowing how this segment can be best served in the marketplace. Outlines a study which utilized person perception theory to examine how retail sales personnel’s perceptions relate to elderly consumers’ satisfaction. Results …
The employer brand could be a key factor of competitiveness for a company in acontemporary labour market. The purpose of this paper is to identify the features of human resource development (HRD) practices and talent management in companies with employer brand (CEBs).
The Management Standards Indicator Tool (MSIT) is a 35-item self-report measure of the psychosocial work environment designed to assist organizations with psychosocial risk assessment. It is also used in work environment research. Edwards and Webster presented a 25-item version of the MSIT based on the deletion of items having a factor loading of < .65. Stress theory and research suggest that p…
The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decides to opt…
Since the publication of my books Elements of Shipping and more recently Economics of Shipping Practice and Management, both selling in over 130 countries, I have received numerous requests both from home and abroad for a companion volume on seaports. This book has been written to provide a practical, overall under standing of the elements of port operation and management of a competitive, pr…
The Most Complete, Current Guide to Every Aspect of Maintenance Engineering Extensively updated to cover the latest technologies and methods, Maintenance Engineering Handbook, Eighth Edition offers in-depth details on identifying and repairing faulty equipment. This definitive resource focuses on proven best practices for maintenance, repair, and overhaul (MRO), inventory management, root-cause…
When the first edition of this book was published in 1992, supply chain management as an idea was still in its infancy and relatively few companies had made it a priority. The same was true for logistics management, although its precursor, distribution management, was increasingly being recognised as important both in terms of cost and for its potential impact on sales. In the intervening yea…
To achieve optimum safety, everyone involved in the transportation system should be adequately trained, supervised, and monitored. Proper data and incident reports must be maintained to identify trends and problem areas. Keeping the trademark style that made the previous edition so popular, the author addresses the critical steps for successful driver selection, training, instruction, and super…
With ever‐increasing profit and competitive pressures, manufacturers are looking toward the logistics process as a source of competitive advantage. A number of methodologies and information systems have evolved as ‘tools’ to aid in the exploitation of the potential of logistics. Many manufacturers have benefited significantly from the application of logistics tools. For others, primarily …
This timely book discusses the recent developments in maritime logistics, an important specialized area for the global economy. It includes issues such as the recent economic crisis, port competition and development, and provides insights and trends relating to these issues. Consisting of renowned researchers worldwide, the primary objective of the book identifies some of the new problems and c…
While the operational realities of intermodal transport are relatively well known, the institutional challenges are less well understood. This book provides an overview of intermodal transport and logistics including the policy background, emerging industry trends and academic approaches. Establishing the three key features of intermodal transport geography as intermodal terminals, inland logis…
Warehouses may be as old as trading outposts in the olden days, but warehousing has since evolved into a highly sophisticated operation that features prominently in the supply chain strategy. Here at last is a timely and comprehensive guide for practitioners to the best practices in warehousing. It provides insights for beginners in warehousing and is a good quick read for someone who wants to …
In today's highly competitive business environment, adding manpower to a warehouse to cope with the increased volume of business is no longer a solution. At some point in time, the warehouse has to migrate the operations to follow a set of structured processes and organise its people along functional lines on order to improve its service and cost effectiveness. The Practitioner's Definitive Gui…
Buku manajemen Logistik disajikan sebagai suatu perpaduan sistim-sistim manajemen distribusi fisik, manajemen material dan transfer persediaan internal. Buku ini memuat tentang manajemen logistik terpadu yang meliputi manajemen logistik, sistem logistik, operasi logistik dan koordinasi logistik. Selain itu juga memuat komponen sistim logistik yang meliputi unsur-unsur transportasi, unsur-unsur…
Part history of cargo theft, part analysis and part how-to guide, this book is the one source you need to in order to understand every facet of cargo theft and take steps to prevent losses. It supplies a massive amount of cargo theft statistics and provides solutions and best practices to supply chain security. Providing you with cutting-edge techniques so you can prevent losses, this book will…
A full-color textbook covering all of the concepts of international logistics. This textbook is written from the perspective of the users, those managers who are actively exporting or importing goods or are otherwise involved in international trade operations. All of the relevant issues are thoroughly explained, including documentation, terms of payment, terms of trade (2010 Incoterms rules), e…
This well-established text provides an authoritative and comprehensive overview of the practice and supporting systems relating to the storage and supply of materials, from elementary principles and simplest methods to the most advanced automated operations. It is an invaluable guide to inbound logistics for both students and practitioners.
The global landscape has changed dramatically since the first edition of Strategic Supply Chain Management established itself as the authority on creating value and achieving competitive advantage from the supply chain. Shorter economic cycles, more-frequent natural disasters, higher costs in low-cost countries, more-restricted access to working capital, and greater focus on sustainability have…
This book explains the port operations and proposes approaches that aim to improve the most important successive steps in container terminal management activities. A multi-period assignment problem that seeks to allocate vessels to berthing spaces and quay cranes is proposed to handle the quayside operations. Subsequently, on the yard side, a discrete-event simulation model for the real life de…
This paper analyzes a capacity management problem in which two service providers utilize a common facility to serve two separate markets with time-sensitive demands. The facility provider has a fixed capacity and all parties maximize demand rates. When the service providers share the facility, they play a frequency competition game with a unique Nash equilibrium. When the service providers have…
Warehouse Management provides a complete guide to best practice in warehouse operations. Covering everything from the latest technological advances to current environmental issues, this book provides an indispensable companion to the modern warehouse. Supported by case studies, the text considers many aspects of warehouse management, including: -cost reduction -p…
The definitive guide to inventory management : principles and strategies for the efficient flow of inventory across the supply chain
To paraphrase Mark Twain, rumours of the demise of warehousing have been greatly exaggerated. The warehouse continues to play a major role within supply chains and will continue to do so for the foreseeable future, although it may appear in different guises. The introduction of concepts such as Just in Time suggested the requirement for warehouses as large storage entities was a thing of the pa…
Reform in the Vision, Mission and Corporate Culture by PT Pelabuhan Indonesia IV (Persero) or "Pelindo IV" at the beginning of 2014 requires changes in all fields, including the Human Resources Management. In accordance with the vision "To be a valuable and attractive company through process and service excellence with happy people" and one of the point in the mission Directorate of Human Resou…
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide.Now, in A Sense of Urgency, Kotter shines the spo…
What makes being a global business leader today such a complex task? It’s more than mastering your knowledge of various geographies and cultures, though that is essential. But to succeed, you must also master the complex mind-set and competencies needed to lead in today’s fully globalized world. Not an easy assignment.Enter Ángel Cabrera and Gregory Unruh. In Being Global, they pull from …
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical.Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie For…
Six simple rules : how manage complexity without getting complicated
The supply chain is at the heart of every successful business organization's decision-making process. This textbook explains how to create a winning supply chain management strategy by spotlighting how senior executives in European and US companies have turned their supply chains into strategic weapons designed to convert threats, risks and outside pressures into competitive advantages. Strate…
The McKinsey Quarterly is the business journal of McKinsey & Company. Our goal is to offer new ways of thinking about management in the private, public, and nonprofit sectors. We aim to help business people run their organizations more productively, more competitively, and more creatively. Quarterly articles, written by McKinsey consultants, offer practical ideas based on the firm's experien…
When Vern Clark became the Chief of Naval Operations in 2001, he made alignment one of his top five goals for the Navy. He also made George Labovitz and Victor Rosansky’s pioneering book, The Power of Alignment (1997), required reading for every admiral. Under Clark’s leadership, the U.S. Navy underwent one of the greatest—and most successful—organizational transformations…
Want people who care, engage, work hard, support your strategies, and deliver results? Start right here. Through more than a dozen case studies, top workforce optimization consultant David Russo identifies exactly what great organizations do differently when it comes to managing their people. He distills these differences into 17 rules, covering everything from resourcing and compensation to le…