Purpose – Real operational data are used to optimise the performance measurement of air cargo capacity demand management at Virgin Atlanticb Cargo by identifying the best KPIs from the range of outcome-based KPIs in current use. Design/methodology/approach – Intelligent fuzzy multi-criteria methods are used to generate a ranking order of key outcome-based performance indicators. More spec…
The purpose of this paper is to evaluate research trends observed in the International Journal of Logistics Management (IJLM) during its first 20 years of publication. Design/methodology/approach – A content analysis was conducted of the IJLM’s first 20 years of publication (330 articles in total) to identify changing trends in subject matter, use of theory, type of research methodology, an…
In order to hedge against fluctuation in actual “show” for air freight services, cargo airlines engage in the allocation of more space capacity than they actually have. This practice can lead to overbooking of capacity which can incur costs to the airline when a cargo does show that is larger than predicted. In this study, the authors set out to model an optimised value for air cargo bookin…
In order to hedge against fluctuation in actual “show” for air freight services, cargo airlines engage in the allocation of more space capacity than they actually have. This practice can lead to overbooking of capacity which can incur costs to the airline when a cargo does show that is larger than predicted. In this study, the authors set out to model an optimised value for air cargo bookin…
Virgin Atlantic Cargo is one of the largest air freight operators in the world. As part of a wider strategic development initiative, the company has identified forecasting accuracy as of strategic importance to its operational efficiency. This is because accurate forecast enables the company to have the right resources available at the right place and time. The purpose of this paper is to under…
The purpose of this paper is to develop a better understanding of the factors that influence a shipper’s decision to choose air cargo as a mode of shipment.