In an Internet direct sales supply chain, the customers buy direct from the manufacturer sacrificing the benefit of physical inspection of the product. This increases the likelihood that customers will have some dissatisfaction with the product and would like to return it. A clearly explained and generous return policy, then, will be welcome by the customers and therefore will enhance demand. F…
To critically review business trends and drivers affecting the performance of supply chains and build-to-order initiatives.
The purpose of this article is to introduce a framework for internet supported inter-organizational product development, which enables companies to efficiently configure their development processes according to their needs.
Argues that today′s rapidly changing competitive environment, cost effectiveness and consistently high output quality are no longer enough to ensure corporate success. A company′s business processes must also be more responsive and flexible than those of its competitors. Innovative ways must be sought continuously to provide technology to support motivated, adaptable work groups dedicated…