Summary Purpose – The purpose of this study is to explore the broad issues related to business excellence and the application of such programs. Design/methodology/approach – In brief, this study investigated the use of business excellence programs including the use of the ISO 9000:2000 series of standards, by anadian organizations. The results of a national survey on the use of business …
abstract Block widths ranging from two to fifteen rows in a marine container terminal are evaluated by a fully-integrated, discrete event simulation model. Experiments consider dozens of yard configurations and four container terminal settings that are designed to reproduce the microscopic, stochastic, real-time environment at a multiple-berth facility. Results show that the quay crane rate i…
Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …
ABSTRAK Melakukan analisa deteksi kecelakaan pada kapal bisa disebabkan oleh beberapa faktor, seperti kerusakan ada sistem kapal, mesin, cuaca, alam/lingkungan serta manusia itu sendiri dan lain – lain sebagainya. Untuk melakukan analisa deteksi kecelakaan pada kapal dalam hal ini tabrakan antar kapal secara dini maka diperlukannya informasi seperti panjang kapal, jarak antar kapal, radius …
Abstract Purpose – The purpose of this paper is to study the effectiveness of market discipline on banks’ risk-taking behavior based on how swiftly banks respond to market information. Design/methodology/approach – A simplified incentive model provides the necessary justification for two types of market disciplines: first, monitoring by uninsured market participants, and second, risk p…
Abstract Purpose – The purpose of this study is to examine the current state of sustainability efforts within the field of supply chain management, more specifically supply chain logistics operations, and to identify opportunities and provide recommendations for firms to follow sustainable operations. This study also aims to stimulate further research within the area of sustainable logistics…
Abstract Purpose – The purpose of this paper is to focus on both the sales effects of free wine tastings and the effects on attitudes towards future purchases four weeks after the tastings. Design/methodology/approach – Store scanner data for the four weeks before and after each of ten wine tastings are used to measure the effect tastings had on sales. A total of 170 consumers, who attende…
Abstract Purpose – Benefits of modularity are being limited by the lack of agreement over terminology. Neither researchers nor managers use the same typology, complicating comparisons of modular strategies. Design/methodology/approach – Presents existing problem, then develops comprehensive and necessary typology. Examples illustrate practical use of the typology, and help reader understa…
Abstract Purpose – This paper aims to present an account of the history and recent cultural revival of the Acadians, one people flourishing in two geographically distinct regions of North America. Design/methodology/approach – The methodology is a comparison and contrast structure utilizing secondary historical research sources. Findings – Two different environments have given rise to a…
Introduction Control charts are important tools of statistical quality control. These charts are used to decide whether a process has achieved a state of statistical control and to maintain current control of a process. To use any of these charts, three design parameters must be specified: the sample size n, the sampling period h, and the width of control chart k (the number of standard deviat…
Abstract Purpose – This paper presents the design, development and trialling of the mobile execution environment (MEE), a secure portable execution environment designed to support secure teleworking. Teleworking is an established work practice, yet often the information security controls in the teleworking location are weaker than those in a corporate office. Security concerns also prevent …
Abstract Purpose – The purpose of this paper is to understand the production processes utilized by the Malaysian construction industry (MCI). Design/methodology/approach – The paper follows an earlier work published in this journal in which the authors analyze the global construction industry focusing on the evolution of lean production systems. Findings – The future of construction is …
Abstract This article presents the findings of a comprehensive, exploratory survey concerning transportation quality improvement programs. Various quality improvement program dimensions were compared among two groups of respondents: those who experienced market share increases or cost decreases associated with the quality programs, and those who did not. The survey examined firms' general fo…
ntroduction The world’s most popular country, China, implemented the open door policy in 1979. Since then China has been gradually opening up her economy to attract foreign investments. Recently, China’s World Trade Organization (WTO) entry has boosted its economic growth and advanced its legal and governmental reforms. Bilateral trade between China and Singapore has flourished since the e…
Abstract Purpose – The purpose of this study is to highlight a key strategic initiative within the former ADC Company (now part of TE Connectivity) called “Lean Pull Replenishment”, designed and implemented to achieve Six Sigma customer service excellence. This case study would also help facilitate problem-based learning pedagogy. Design/methodology/approach – The study showcases impl…
Abstract Purpose – Interest in investigating key supplier relationships from both academic and corporate spheres has increased in recent years. However, it is difficult to develop a sustainable and effective model for evaluating key supplier relationships because the information available in the practical environment is often uncertain and asymmetric. The purpose of this paper is to identif…
Peters (1987, p.11) wrote that currency-exchange rate transactions totalled eighty trillion dollars a year of which four trillion was all that was required to finance trade in goods and services. The remainder was/is used for currency speculation thus generating the title “casino society”. Peters (1987) stated that we do not know from day to day the price of money, whether protection or de…
Abstract This Working Paper should not be reported as representing the views of the IMF. The views expressed in this Working Paper are those of the author(s) and do not necessarily represent those of the IMF or IMF policy. Working Papers describe research in progress by the author(s) and are published to elicit comments and to further debate
Abstract Purpose – The purpose of this paper is to examine the antecedents (the medieval guild) of modern day industrial clustering. The paper challenges the notion that work of Alfred Marshall provides the intellectual underpinning of cluster thinking. Design/methodology/approach – The source material uses archival research on medieval guilds and historical texts. In tracing the developm…
While transport seems to be increasingly constrained in its mission to supply services which are continuous, costless and available in all directions, the telecommunications system seems to have no such constraints and to be developing ever more rapidly in terms of inter‐connectivity, falling costs and multi‐directionality. It would seem to be impossible to contemplate the future demand for…
The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical.Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie For…
Every manager is responsible for providing employees with feedback about their performance - both praise and suggestions for improvement. Yet too often, feedback misses the mark. It is either too vague or too late or it is not given at all. Feedback is important. It is a powerful yet underused management skill. It builds trust in relationships, contributes to professional growth, and recognizes…
The key to success in life and business is to become a master at Conversational Intelligence. It?s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brin…
Kritik memang bukan sesuatu yang mudah untuk diterima, walaupun bila ditanya, hampir sebagian besar orang akan mengatakan bahwa kritik itu diperlukan untuk membangun diri dan memajukan bisnis. Jarang sekali kita menemukan hal mengenai kritik ini dibahas, alasannya mungkin karena sesuatu yang tidak disukai itu lebih baik jangan dibahas, disimpan saja di dalam hati. Bila hanya disimpan saja, maka…
The Secret Language of Business reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You'll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skil…
Toastmasters, a name synonymous with public speaking, is dedicated to developing its members? communication and leadership skills. Now Distinguished Toastmaster Jeremey Donovan and Public Speaking World Champion Ryan Avery break down the winning speeches from Toastmasters? prestigious annual competition?providing you with tips and techniques guaranteed to improve your speaking, presentation, an…
This paper aims to investigates the argument that the financial case for continued internationalisation by telecommunication companies is unclear with respect to Deutsche Telekom, a leading international telecommunications company.
The purpose of this paper is to inform information and communication design (ICD) for multi-national projects through the presentation of an example that does not rely on expensive expertise in graphic design.
The paper presents tendency analysis for advanced technologies. Advanced technologies – is an area having different acceptability and local adaptation levels in different countries, thus it is particularly important to be acquainted with its application possibilities and techniques. Contributing to a more efficient use of existing transport infrastructure, AT becomes a powerful tool in improv…
Process modeling is a complex organizational task that requires many iterations and communication between the business analysts and the domain specialists. The challenge of process modeling is exacerbated, when the process of modeling has to be performed in a cross-organizational, distributed environment. This paper aims to suggest a three-dimensional (3D) environment for collaborative process …
The purpose of this study is to examine how four large organisations have approached the implementation of new eBusiness mechanisms: namely online order processing, eProcurement, reverse auctions, and a private exchange. The objectives are to establish whether supply chain integration is an identified goal for the firms involved and to evaluate the extent of integration achieved through these p…
This paper aims to present how the success of inter-organizational systems (IOS) implementation projects can be increased by aligning the different incentives of buyers and suppliers.
The purpose of this paper is to present a parametric model to assess the impacts of information and communication technology (ICT) applications on company freight transportation processes (i.e. “company” perspective). The aim is to support both internal monitoring procedures and the decision-making process of ICT adoption, as well as increase managers’ awareness of these solutions in impr…
Perhaps the most critical issue facing seaports is their survival and growth in today’s highly competitive environment. Seaports are facing challenging times as the once monopolistic position of having captive markets diminishes. This situation is being replaced by growing sections of the hinterland now being considered by competing seaports as being contestable. In effect, for many business …