The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …
The purpose of this study is to examine how four large organisations have approached the implementation of new eBusiness mechanisms: namely online order processing, eProcurement, reverse auctions, and a private exchange. The objectives are to establish whether supply chain integration is an identified goal for the firms involved and to evaluate the extent of integration achieved through these p…
The purpose of this paper is to present a parametric model to assess the impacts of information and communication technology (ICT) applications on company freight transportation processes (i.e. “company” perspective). The aim is to support both internal monitoring procedures and the decision-making process of ICT adoption, as well as increase managers’ awareness of these solutions in impr…
The purpose of this paper is to explain the effects of the customer-supplier relationship and of automatic forecast data communication and registration on the perceived information quality of forecasts.
To provide empirical evidence of benefits from IT in supply chain management.
The purpose of this paper is to present a supply chain process modelling method adapted to the requirements of humanitarian organisations.
Companies in the freight transportation industry can currently make use of an increasing number of applications based on Information and Communication Technology (ICT) to improve the performance of their processes. Although these applications have become more widely used in recent years, there is still little research focussing on the actual adoption rate. The present study aims to fill this ga…
The purpose of this study is to investigate how the use of information technology (IT) and supply chain management initiatives (information sharing and collaboration) impact a company’s performance in reverse logistics (RL).
Information and communication technology (ICT) plays a critical role in supporting logistics services outsourcing arrangements. Despite the literature highlighting the benefits of ICT usage by logistics service providers (LSPs), a gap between what is expected of ICT and satisfaction with LSP performance has persisted. Seeking to reduce this gap, the purpose of this paper is to propose an ICT im…
The purpose of this paper is to present the integration of logistic management with information and communication technologies to largely improve the effectiveness of logistic fleet operations. The work presented here shows a real‐world fleet management system that integrates mobile communication and supports real‐time logistic information flow management.
The paper aims to examine the impact of information technology (IT) on the financial performance of third‐party logistics (3PL) firms in China.
The purpose of this paper is to analyze the US food industry supply chain based on a case study of a leading US global processed food manufacturer to determine areas for improvement in the recall process to reduce the possibility of harming consumers with unsafe products.
This study aims to analyse the driving forces that either favour or inhibit internet adoption by organisations operating in the non-profit sector.
In today’s supply chain management practices, a successful strategy depends increasingly on the performance of third party logistics (3PLs) providers as they play a key integrative role linking the different supply chain elements more effectively. Information and communications technology (ICT) has become an important element of 3PL competitive capability as it enables higher levels of supply…
The purpose of this paper is to use the technology acceptance model (TAM) from the information technology (IT) literature to investigate the relationships among technology use and acceptance, and perceptions of quality and satisfaction with logistics services among industrial customers.
Logistics companies have benefited from the use of information and communications technology (ICT) in their business processes. Although ICT is being promoted in the Singapore logistics industry, details on status and perception towards ICT are not well-known. Therefore, in order to understand ICT penetration, a study is necessary.
To develop a multi-attribute decision making model for evaluating and selecting among logistic information technologies.
Although e-procurement has been adopted in many industries, the business case for this technology has only partially been explored in the literature. This paper aims to investigate, through a case study approach, the extent of the business case developed for e-procurement adoption in three implementations.
Resource-based view proposes that possessing valuable, rare information technology (IT) resources that competitors cannot easily reproduce or replicate provides a competitive advantage, but mere ownership of such resources is no guarantee of competitiveness. There is a need also for a strategy paradigm that embraces the wider concerns of social and environmental sustainability as pressing issue…
The purpose of this paper is to describe aspects of content sharing within e-maintenance, with a view to merging the two areas of maintenance and ICT in a content management perspective.
The purpose of this paper is to describe a taxonomy for an eMaintenance management framework (eMMF) based on a service-oriented approach, in order to facilitate the development of information and communication technology (ICT)-based maintenance support services aimed at actors within the maintenance process related to complex technical industrial systems.
Now-a-days, logistics research focuses on the ability of logistics to deliver a quality service and generate greater satisfaction with the delivered service. Therefore, the aim of this work is to analyze the quality, satisfaction, and loyalty sequence in the logistic service delivery context, with the purpose of considering the role of information and communication technologies (ICT) in this ch…
The purpose of this paper is to study the factors influencing the adoption of RFID technology and the relation between RFID technology adoption and supply chain performance for logistics companies.