Ditapis dengan
Service quality in maritime transport: conceptual model and empirical evidence
Abstract Purpose – The purpose of this paper is to extend knowledge on service quality and how it is defined and thus, managed, in the context of maritime transport by proposing and testing a new conceptual model of service quality. Design/methodology/approach – The study used a sample of 197 shipping companies, port operators and freight forwarders/logistics service providers, employing t…
- Edisi
- Service quality in maritime transport
- ISBN/ISSN
- -
- Deskripsi Fisik
- 26 halaman
- Judul Seri
- Service quality in maritime transport: conceptual model and empirical evidence
- No. Panggil
- ATC PO VIN a
Hong Kong maritime arbitration under the Arbitration Ordinance 2011
Abstract Purpose – In 2011, the new Arbitration Ordinance took effect in Hong Kong. This paper aims to discuss the new features on maritime arbitration. Design/methodology/approach – The relevant provisions of the Arbitration Ordinance 2011 and the legal cases are examined. Findings – Hong Kong is a first class maritime arbitration centre in the Asia Pacific Region. Originality/value –…
- Edisi
- Maritime Business Review
- ISBN/ISSN
- -
- Deskripsi Fisik
- 10 halaman
- Judul Seri
- Hong Kong maritime arbitration under the Arbitration Ordinance 2011
- No. Panggil
- ATC PO SIK a
Indonesia’s Delimited Maritime Boundaries
This book deals with a vitally important subject. As the world’s largest archipelagic state, Indonesia has an immense maritime domain that encompasses much of the sea between Australia and the Asian mainland. Indonesia is itself made up largely of water. Indonesia’s archipelagic and territorial waters together form about three-fifths of the country’s sovereign territory. It also has a vas…
- Edisi
- -
- ISBN/ISSN
- 978-3-642-54395-1
- Deskripsi Fisik
- xii, 267 p
- Judul Seri
- -
- No. Panggil
- TXT MR FOR i
Indonesia beyond the water's edge : managing an archipelagic state
Indonesia is the world's largest archipelagic state, with more than 18,000 islands and over 7.9 million square kilometres of sea. The marine frontier presents the nation with both economic opportunities and political and strategic challenges. Indonesia has been affected more than most countries in the world by a slow revolution in the management of its waters. Whereas Indonesia's seas were once…
- Edisi
- -
- ISBN/ISSN
- 978-981-230-984-6
- Deskripsi Fisik
- xiii, 247 p., ; illus : 24 cm ; index
- Judul Seri
- -
- No. Panggil
- LC 341.4 CRI i
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah