This paper discusses the basic concepts and themes of the emerging process approach to management and organization. Case study evidence is then presented to examine how these themes could be applied to changing logistics organizations. The case company, a branded consumer products manufacturer in Finland, redesigned its logistics to improve performance in terms of production efficiency and the …
During the 80's many companies made major changes in their logistics system. They redesigned their logistics processes and very often achieved significant performance and productivity improvements. Based on some of these experiences, the author of this article is suggesting a general framework for logistics process redesign, introducing a set of concepts and a set of related strategies for rede…