Synergism can be defined as the co-operative action of discrete agencies such that the total effect is greater than the sum of the effects taken independently. The concept has formed one of the key components of the various strategy formulation frameworks and has been used especially for motivating corporate growth through diversification. However, as many diversification strategies failed and …
Examines the potential of logistics network organization to deliver synergy benefits by simultaneously improving flexibility and co‐ordination. The synergy effects of the new organization range from the economies of scale and scope in production and logistics to various “spill‐over” benfits attributable to shared skills and resources in networks.
This paper discusses the basic concepts and themes of the emerging process approach to management and organization. Case study evidence is then presented to examine how these themes could be applied to changing logistics organizations. The case company, a branded consumer products manufacturer in Finland, redesigned its logistics to improve performance in terms of production efficiency and the …
The purpose of this paper is to investigate how perceived service quality influences both a shipper’s satisfaction and subsequent loyalty in third-party logistics outsourcing relationships.
The purpose of this paper is to report on a study of a shipper’s dilemma as a customer. Shippers desire both lower costs and good service levels, and this dilemma may lead in the long run to a trade-off consideration between staying loyal to existing service providers and seeking cost reductions from competing providers.