The purpose of this paper is to provide a case study on endorsing process improvement in maritime operations by implementing design of experiments on Lean Six Sigma performance responses. It is demonstrated how process efficiency and environmental muda may be dealt with simultaneously in a lean-and-green project driven by hardcore Six Sigma tools
This research uses an optimisation model, based on the Six Sigma methodology, which assists marine container terminal operators to minimize trucks’ congestions, as a defect in the global containerisation and smoothing the gate activity to reduce trucks’ turn-around times. The main purpose of this paper is implementing the Six Sigma in the landside of marine container terminals to reduce the…
This research uses an optimisation model, based on the Six Sigma methodology, which assists marine container terminal operators to minimize trucks’ congestions, as a defect in the global containerisation and smoothing the gate activity to reduce trucks’ turn-around times. The main purpose of this paper is implementing the Six Sigma in the landside of marine container terminals to reduce the…
This study aims to demonstrate a service quality improvement project implemented by the Lean Six Sigma (LSS) methodology to achieve dramatic improvements with respect to service quality and speed in the refund process of the logistics center in Amway Company, Taiwan. It describes in detail how the LSS methodology was applied and how various qualitative and quantitative tools and techniques with…
The purpose of this paper is to investigate the implementation of the Six Sigma methodology as a systematic business strategy and quality initiative to improve the critical logistical measures within small-to-medium-sized food distributors.
Both lean and six sigma are key business process strategies which are employed by companies to enhance their manufacturing performance. However, whilst there is significant research information available on implementing these systems in a sequential manner, there is little information available relating to the integration of these approaches to provide a single and highly effective strategy for…
The purpose of this study is to propose a Six Sigma project to improve the replenishment process in the logistic center of Amway TaiwanvCompany.