By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance.
The book presents case examples to illustrate t…
The Management Standards Indicator Tool (MSIT) is a 35-item self-report measure of the psychosocial work environment designed to assist organizations with psychosocial risk assessment. It is also used in work environment research. Edwards and Webster presented a 25-item version of the MSIT based on the deletion of items having a factor loading of < .65. Stress theory and research suggest that p…
ISO 9000 standards for quality system management are involving a higher and higher number of enterprises and organizations. This paper presents a detailed analysis of certification diffusion in Italy and in some European countries with similar economic structures. Benchmarking and evolution forecasts are based on the “logistic model”, traditionally used for studying biological growth phenom…
Over the last decade, multiple initiatives have been undertaken to learn how to capture the carbon footprint of a supply chain at a product level. The purpose of this paper is to focus on the process of standardization to secure consistency of product carbon footprinting (PCF) and to outline how the current developments in PCF support the need for a standardized method to measure and report env…
Logisticians have always viewed standards as solutions for improving operational compatibility and coordination. This paper aims to contribute to a greater understanding of how standards, uponwhich logistics systems are designed, developed and coordinated, interactwith each other and with other resources in a logistics network for the purpose of improving efficiency and effectiveness.
The purpose of this paper is to explore the extent of implementing management system standards among ISO (and other) certified companies in the Pearl River Delta and its effect on the perceived benefits.
Focuses on the records management function in national, multi‐national and service organizations. Describes the problems that can occur when documents are generated and managed in different countries by staff with different cultural assumptions, logistical options, languages and legal requirements.
The purpose of this paper is to analyse the evolution of the world-wide diffusion, according to industrial sectors of activity, of the ISO 9000 family of quality standards.
The purpose of this paper is to analyze the existence of differences in the implementation of environmental practices between companies that possess some form of certified environmental management system (ISO 14001 or EMS) and those that do not have any such system. This study also investigates whether companies with a certified EMS are also making additional environmental demands on their supp…
Retailers are increasingly forced to enter negotiations with new suppliers and have less time to develop trusting relationships prior to awarding sourcing contract. Such supplier negotiations are often guided by self-interest-seeking behavior. However, not all exchange partners behave opportunistically when given the opportunity and little is known about how and when opportunism actually occurs…
CALS is a strategy developed by government and industry over the past ten years to use information technology and international standards to enable improvements in business processes. The approach consists of a logical framework which has both a technical segment and a management segment. Additional components in the strategy include the development of models, defining visions, and capturing …
This study aims to empirically examine the factors that affect the adoption of RosettaNet standards. The four factors examined in this study are partners’ power, trust, products’ characteristics, and government influence.