This paper reports on the use of different approaches for measuring the efficiency of major Brazilian port terminals. Two of the most important approaches, DEA (Data Envelopment Analysis) and SFA (Stochastic Frontier Analysis), were performed on data collected from 25 terminals. The findings indicate that the majority of Brazilian terminals are running short on capacity due to the export boom t…
This paper addresses the remarkable institutional and economic changes in the Brazilian seaport system in the past 25 years. Port throughput has increased substantially following the growth in foreign trade and the institutional framework had remarkable changes, but it is still required to enhance private investment infrastructure by a clearer regulation and transport integration improvement. F…
The purpose of this paper is to explore recent calls to include social and environmental considerations in supply chains by analyzing the sourcing of raw materials from impoverished communities to reduce environmental impacts and social exclusion in biofuels production.
The paper seeks to ascertain some of the implications of the supply chain configuration for important elements of the chain's management at an automaker using the industrial condominium configuration.
Information and communication technology (ICT) plays a critical role in supporting logistics services outsourcing arrangements. Despite the literature highlighting the benefits of ICT usage by logistics service providers (LSPs), a gap between what is expected of ICT and satisfaction with LSP performance has persisted. Seeking to reduce this gap, the purpose of this paper is to propose an ICT im…
This paper presents a study of the port logistics activities at the port of Santos (Brazil). The study follows a qualitative approach and it is based on in-depth interviews with some key actors from Santos port logistics chain. Based on these interviews, the main dysfunctions and improvement opportunities associated to the container port logistics processes at Santos were identified. The result…
The purpose of this paper is to show that time-based competition (TBC) strategies aligned to logistics and to multicultural awareness can help organisations respond appropriately and more quickly to the different needs and expectations of customers located around the globe. In a globalised market, where organisations are located in many different countries, establishing competitive advantages t…
The purpose of this paper is to examine the flaws of the take-back program for empty pesticide containers implemented by the Brazilian chemical industry, which despite its overall success, is not working in the selected small rural community.
This paper investigates the determinants of customer choice of a car maintenance service provider after the warranty period. It focuses on the alternative of using branded car dealers, who provide this service during the warranty period, or independent garages.
This paper aims to assess the usefulness of cost-to-serve for customer profitability management through literature review and a case study in a food-industry company.