The objective of this paper is to increase understanding of the concept of service modularity and to present examples of applications of modularity approach in logistics services. This aim is pursued with an empirical case study, consisting of interviews of 25 logistics service providers (LSPs). Themes found in the literature are used in the interviews and in the analysis of the interviews. The…
This study is motivated by the question ‘‘how do organizational routines influence the three knowledge management processes of acquisition, creation, utilization and sharing?’’ and accordingly it seeks to address this issue.
In thecontextofincreasingthreatstothesensitivemarineecosystembytoxicmetals,thisstudyin- vestigatedthemetalbuild-uponimpervioussurfacesspecific tocommercialseaports.Theknowledge generatedfromthisstudywillcontributetomanagingtoxicmetalpollutionofthemarineecosystem. The studyfoundthatinter-modaloperationsandmainaccessroadwayhadthehighestloadsfollowedby container storageandvehiclemarshallingsites…
The use of the customer concept and ways of interacting with customers in support functions are relatively new areas of interest for public organizations. The purpose of this study is to describe the development toward a stronger customer orientation in a support function in a Swedish county council from a management team perspective.
Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the relationships between benchmarking practices and selected organizational variables. Benchmarking rela…
The purpose of this paper is to learn more about logistics innovation processes and their implications for the focal organization as well as the supply chain, especially suppliers.
This paper addresses the question of trade-offs in supply chains by exploring the roles of packaging in distribution networks. Taking a starting point in the logistical role of packaging and the potential trade-offs with its marketing and environmental roles, the paper illustrates some difficulties with integrated systems. The paper discusses the concept of packaging as an integrated system and…
The purpose of this paper is to develop an extensive economic production quantity (EPQ) model on the basis of previous research. Considering an imperfect three-state production process, this paper makes contributions to an integrated model combining conceptions of quality loss and design of control chart based on EPQ model. The objective is to minimize the total production cost with the determi…
The purpose of this paper is to analyse the interactions that are engaged in when specialist organizations collaborate in business networks organized around global value chains. Interaction costs are defined as including transaction costs plus the costs for exchanging information and ideas. The view is forwarded that as interaction costs decrease, potential business partners have greater scope …
The purpose of this paper is to evaluate the critical success factors for sustainable e-learning in an e-learning ecosystem framework. Three critical components of the e-learning ecosystem including principles and methods, processes and systems, and substance and content are considered based on a comprehensive review of the relevant literature in e-learning.
The specific challenges which small and medium-sized enterprises (SMEs) face lead to a special knowledge management system with harmonised methods and supporting software tools. This paper seeks to address this issue.
Coordination is the management of dependencies between activities. Given that supply chains represent the functional integration of many interdependent activities associated with the flow of goods, coordination theory offers a framework for understanding and designing supply chains. Supply chains are separated into two distinct substructures: physical (dealing with the flow and storage of goo…