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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Carol J. Johnson

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Customer service in the Baltic region: an exploratory analysis

Carol J. Johnson Curtis M. Grimm Valdis Blome

The goal of this research is to identify which service activities contribute most to customer satisfaction in the technical wholesale industry in the Baltic States .

Edisi: Vol. 18 No. 2, 2007 pp. 157-173
ISBN/ISSN: -
Deskripsi Fisik: 19 p.
Judul Seri: The International Journal of Logistics Management
No. Panggil: ATC LO BLO c

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