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Ditemukan 2 dari pencarian Anda melalui kata kunci: author=Cuneyt Eroglu

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Consumer-driven retail operations: The moderating effects of consumer demand …

Matthew A. Waller Cuneyt Eroglu Brent D. Williams

The purpose of this paper is to investigate the direct and interaction effects of shelf space, case pack quantity, and consumer demand on shelf stockouts, i.e. stockouts at the shelf level when inventory is available in the backroom of a retail store.

Edisi: Vol. 41 No. 5, 2011 pp. 420-434
ISBN/ISSN: -
Deskripsi Fisik: 17 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO ERO c

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Unduh MARC Sitasi

Assessing consumer attitudes toward off-site customer service contact methods

Komentar Penanda Bagikan

Ronn J. Smith Cuneyt Eroglu

This paper aims to present the development of a scale, off-site customer service (OCS), which assesses the factors that are important in consumer evaluation of an off-site customer service contact method (e.g. website or telephone).

Edisi: Vol. 20 No. 2, 2009
ISBN/ISSN: -
Deskripsi Fisik: 19 p.
Judul Seri: The International Journal of Logistics Management
No. Panggil: ATC LO ERO a

Ketersediaan1

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Unduh MARC Sitasi