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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Len Fletcher

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Customer care and logistics at Pitney Bowes: a personal view

Discusses customer care as a vital ingredient of Pitney Bowes′ success – keeping the customer totally satisfied and the importance of staff training, especially for pre‐empting potential problems and handling the computer system. Sees the supply chain as a fundamental element of the customer satisfaction programme.

Edisi: Vol. 8 Issue: 1, pp.38-39
ISBN/ISSN: -
Deskripsi Fisik: 3 p.
Judul Seri: Logistics Information Management
No. Panggil: ATC LO FLE c

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