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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Shu-Fang Lin

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Service innovation through dynamic knowledge management

Shari S.C. Shang Shu-Fang Lin Ya-Ling Wu

The purpose of this paper is to report the findings of a study on the management of intellectual capital in Fortune Motors. It intends to highlight how an automobile service firm apply dynamic knowledge management concept to create new service processes which resulted in breaking through the bottleneck of profit loss

Edisi: Vol. 109 No. 3, 2009 pp. 322-337
ISBN/ISSN: 0263-557
Deskripsi Fisik: 19P
Judul Seri: Industrial Management & Data Systems
No. Panggil: ATC MG SHA s

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