A broad product assortment is usually valued highly by customers. However, holding a great number of product variants in inventory increases the costs of a supplier. It is possible to reduce need for warehousing with direct deliveries from manufacturing units, but customer value is reduced when orders are received on several shipments. Merge-in-transit is a distribution method in which goods sh…
Tracking of shipments is an important element of customer service in the transportation industry; and essential for logistics services as merge-in-transit. However, contemporary tracking systems are designed for use within a single company, and are thus invariably inadequate for multi-company environments. The single company focus has led to a reduced span of monitoring and a diluted accessibil…
The purpose of this paper is to introduce a representation scheme that helps original equipment manufacturers and their customers choose between different constellations of visibility-based service.