Article
Reverse logistics in the automobile aftermarket industry
Reverse logistics is one of the toughest supply chain challenges. One approach to achieving more effective reverse logistics is to adopt a relationship‐oriented perspective. Two aspects of a relationship‐orientation ‐ trust and relationship commitment ‐ were examined by surveying senior marketing and logistics personnel from the automotive aftermarket industry. Relationship commitment was found to mediate the relationship between trust and reverse logistics performance. Reverse logistics program performance was found to be more effective and efficient when relationship commitment was present.
Ketersediaan
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IPC Corporate University Library
ATC LO AUT r C.1
ATC1601249
Tersedia
Informasi Detail
- Judul Seri
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The International Journal of Logistics Management
- No. Panggil
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ATC LO AUT r
- Penerbit
- United Kingdom : Emerald., 2003
- Deskripsi Fisik
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16 p .
- Bahasa
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English
- ISBN/ISSN
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- Klasifikasi
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LO
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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online resource
- Edisi
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Vol. 14 Issue: 1, pp.49-62
- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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Chad W. Autry
Versi lain/terkait
| Judul | Edisi | Bahasa |
|---|---|---|
| Reverse logistics of recovery and recycling of non-returnable beverage containers in the brewery industry : A “profitable visit” algorithm | Vol. 44 No. 7, 2014 | id |
| An Exploration Of Reverse Logistics Practices In Three Companies | Vol. 13 Iss 5 pp | en |
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Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah