abstract There has been a worldwide trend for financial institutions to become larger in scale and more diversified in scope, with Taiwan being no exception. Fourteen financial holding companies (FHCs) have each begun to function as a management umbrella in Taiwan by investing in different types of financial services such as banking, insurance, and securities. This paper focuses on this local…
abstract This article takes 117 branches of a certain bank in Taiwan in 2006 as the research subject and introduces ata envelopment analysis (DEA) to evaluate the operating performances of business units of this bank to provide the reference for a bank’s managers in determining operation strategies. The result indicates that, in overall technical efficiency, the case bank has many inefficien…
Abstract Purpose – The purpose of this study is to examine the current state of sustainability efforts within the field of supply chain management, more specifically supply chain logistics operations, and to identify opportunities and provide recommendations for firms to follow sustainable operations. This study also aims to stimulate further research within the area of sustainable logistics…
Abstract Purpose – This paper aims to focus on the expectations and predicaments of Cameroonian civil servants two years after the country reached its completion point of the Heavily Indebted Poor Countries (HIPC) initiative.
Abstract Purpose – The purpose of this paper is to focus on both the sales effects of free wine tastings and the effects on attitudes towards future purchases four weeks after the tastings. Design/methodology/approach – Store scanner data for the four weeks before and after each of ten wine tastings are used to measure the effect tastings had on sales. A total of 170 consumers, who attende…
Abstract Purpose – The aim of this paper is to investigate the differential effect of customer orientation and future market focus on organization inertia and firm innovativeness of small and medium-sized enterprises (SMEs) in the business-to-business service industry. It is motivated by the observation that small and medium-sized service firms’ proxy to customers may lead to incremental s…
Abstract This paper shows consistency of a two step estimation of the factors in a dynamic approximate factor model when the panel of time series is large (n large). In the first step, the parameters of the model are estimated from an OLS on principal components. In the second step, the factors are estimated via the Kalman smoother. The analysis develops the theory for the estimator considered…
Abstract Purpose – The purpose of this paper is to report on research in which a fuzzy quality function deployment (QFD) approach has been used for enhancing agility improvement of a traditional manufacturing organization. Design/methodology/approach – QFD approach incorporated with fuzzy logic was used for scientific prioritization of agile decision domains, agile attributes and agile en…
Abstract Purpose – The purpose of this paper is to examine how to achieve business improvement using clear organisational goals and well-communicated vision, together with a powerful process modelling technique and an analysis of the adopted e-business development stages
Abstract Takes a strategic journey into the future of the airline industry and air travel. The strategic trends and profound changes that are sweeping through the world airline industry and air travel currently, as well as into the next millennium, are analysed. So too are the responses of the lead airlines that are leading the charge in shaping as well as responding to these changes, which wi…
The UK’s largest electricity supplier is using the Royal Navy’s spare capacity to help to train nuclear power-station workers of the future. With the UK Government recently inviting applications to build the country’s first new nuclear-power stations for a generation, British Energy has signed a £10 million partnership contract with the Royal Navy’s training partner, Flagship, to deliv…
Abstract Purpose – The organisation-wide drive towards total quality management (TQM) and the call forsound corporate governance require that Maltese internal audit (IA) units benchmark their operations as a first step towards the critical evaluation of their processes and the management of change. The purpose of this paper is to determine the awareness of this process in Maltese IA units, …
Abstract Purpose – This paper aims to deepen our understanding on circumpolar current dynamics relating to oil and gas exploitation and the role of nations in the polar development process. Additionally, it is fundamental to raise the debate about the energy development in the Arctic and the fact that the exploration of oil and gas resources in the Arctic cannot be performed with the current…
Abstract Purpose – This paper aims to examine the antecedent of purchase intention: online seller reputation, product category and surcharge. Design/methodology/approach – This paper uses five experimental designs to explore the seller reputation, product category and surcharge effects in Internet shopping. The authors chose one seller of low reputation and one seller of high reputation fr…
Introduction In addition to the outstanding success of the Japanese industry, a number of other Asian countries are emerging as the new power-houses of manufacturing. Over the past ten years the South Korean industry has developed as a major exporter of manufactured goods and has become the second most productive manufacturing nation in Asia after Japan. In a number of markets the South Korea…
Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …
Abstract: This study aims to empirically develop a reference for terminal operators to evaluate their operational performance. This paper starts with a discussion on container terminal operations and the development of global container terminal operators. In this study, we applied data envelopment analysis (DEA) as a quantitative analytical tool to measure and evaluate the efficiency of globa…
Abstract Purpose – Benefits of modularity are being limited by the lack of agreement over terminology. Neither researchers nor managers use the same typology, complicating comparisons of modular strategies. Design/methodology/approach – Presents existing problem, then develops comprehensive and necessary typology. Examples illustrate practical use of the typology, and help reader understa…
Abstract Purpose – This paper aims to revisit the preventive maintenance scheduling literature. The problem to be solved is the simultaneous scheduling of resource-constrained preventive maintenance and operations. In particular, the expression that defines the period-dependent cost function for a preventive maintenance scheduling activity is redefined. A case study is presented from the sh…
Abstract Formative measurement models were first introduced in the literature more than forty years ago and the discussion about their methodological contribution has been increasing since the 1990s. However, the use of formative indicators for construct measurement in empirical studies is still scarce. This paper seeks to encourage the thoughtful application of formative models by (a) highli…
ABSTRACT: In this paper, some peculiarities of a Southern European country are made explicit, namely, how the attraction of new, “global,” management practices combines with deeply persistent, thus traditional, ways of imagining organization. The dominant Anglo-Saxon and Protestant models of management may not be fully adequate to characterize management and organization in the Latin Cathol…
Abstract Purpose – The purpose of this paper is to set out the process by which a smart specialisation strategy was developed for a small, peripheral economy in the European Union, the Republic of Malta. It assesses the applicability of the approach in the context of a micro-economy with an industrial structure based on a small number of foreign direct investments and a predominance of mic…
Abstract Data envelopment analysis has gained great popularity in energy and environmental (E&E) modeling in recent years. In this paper, we present a literature survey on the application of data envelopment analysis (DEA) to E&E studies. We begin with an introduction to the most widely used DEA techniques, which is followed by a classification of 100 publications in this field. The main featu…
Abstract Purpose – The purpose of this paper is to provide a critical and informative exploration of the emerging roles and rising influence of the Global South in shaping the future of global governance. Specifically, it inquires into the following questions: How is the Global South impacting the way we govern globally? What are the pushers, pulls and weights to the futures of global govern…
Abstract Purpose – This paper aims to present an account of the history and recent cultural revival of the Acadians, one people flourishing in two geographically distinct regions of North America. Design/methodology/approach – The methodology is a comparison and contrast structure utilizing secondary historical research sources. Findings – Two different environments have given rise to a…
Introduction Control charts are important tools of statistical quality control. These charts are used to decide whether a process has achieved a state of statistical control and to maintain current control of a process. To use any of these charts, three design parameters must be specified: the sample size n, the sampling period h, and the width of control chart k (the number of standard deviat…
Abstract Purpose – This paper presents the design, development and trialling of the mobile execution environment (MEE), a secure portable execution environment designed to support secure teleworking. Teleworking is an established work practice, yet often the information security controls in the teleworking location are weaker than those in a corporate office. Security concerns also prevent …
There are numerous possible advantages to be gained from the accurate prediction of future movements in the Baltic Freight Index (BFI). Because of the difficulties inherent in long-range forecasting, however, the potential for such predictions to provide insight into the future state of the physical dry bulk market is perhaps limited. The greater accuracy of short-term forecasts, on the other h…
Abstract Purpose – This teaching case seeks to explain the main aspects of Acciona’s sustainability strategy and the process of transformation of the company after the new CEO took office in 2004. It also aims to present some possible difficulties of maintaining such strategies in the new economic and political environment. The purpose of the case is to show how three aspects play a releva…
Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …
Abstract Purpose – The purpose of this paper is to understand the production processes utilized by the Malaysian construction industry (MCI). Design/methodology/approach – The paper follows an earlier work published in this journal in which the authors analyze the global construction industry focusing on the evolution of lean production systems. Findings – The future of construction is …
Just as a rolling stone gathers no moss, a strategic plan that’s actually used will gather no dust. Too often, companies devote time and energy to developing strategic plans, only to never look at them again once they have been printed out. This article explains the critical importance of actually using and implementing your company’s strategic plan, and offers practical tips for avoiding…
Abstract This article presents the findings of a comprehensive, exploratory survey concerning transportation quality improvement programs. Various quality improvement program dimensions were compared among two groups of respondents: those who experienced market share increases or cost decreases associated with the quality programs, and those who did not. The survey examined firms' general fo…
Abstract Purpose – The purpose of this editorial is to examine moves towards cross border trade union mergers. Design/methodology/approach – This editorial outlines the reasons why trade unions see the need to act outside their nation state boundaries. Findings – In the globalised economy if trade unions are to defend and advance the living standards of their members they cannot confine…
ntroduction The world’s most popular country, China, implemented the open door policy in 1979. Since then China has been gradually opening up her economy to attract foreign investments. Recently, China’s World Trade Organization (WTO) entry has boosted its economic growth and advanced its legal and governmental reforms. Bilateral trade between China and Singapore has flourished since the e…
Abstract Purpose – The purpose of this paper is to examine how the knowledge breadth and depth and the balance of the two affect various dimensions of the innovation performance under the consideration of the organizational slack as a moderating factor of the analysis framework. Design/methodology/approach – This study constructs and verifies a research model of knowledge breadth and dept…
Abstract Purpose – The purpose of this study is to highlight a key strategic initiative within the former ADC Company (now part of TE Connectivity) called “Lean Pull Replenishment”, designed and implemented to achieve Six Sigma customer service excellence. This case study would also help facilitate problem-based learning pedagogy. Design/methodology/approach – The study showcases impl…
Abstract Purpose – Interest in investigating key supplier relationships from both academic and corporate spheres has increased in recent years. However, it is difficult to develop a sustainable and effective model for evaluating key supplier relationships because the information available in the practical environment is often uncertain and asymmetric. The purpose of this paper is to identif…
Abstract Iran’s influence on a number of cultural, political, and economic areas including religion and philosophy, literature, science and education, as well as statecraft is surveyed. The chapter also discusses how successive Iranian empires contributed to the growth of world trade and commerce. It is shown that Iran has had a great impact on the world throughout its long history and that …
Abstract Purpose – The purpose of this paper is to explore the interaction between the economic and political imperatives of new monetarism. The breakdown of the global derivatives markets, which came into the spotlight during the 2008/2009 global debt crisis, brought up the issue of trust. The matter at hand is the loss of trust in investors’ ability to make informed decisions, but trust …
Peters (1987, p.11) wrote that currency-exchange rate transactions totalled eighty trillion dollars a year of which four trillion was all that was required to finance trade in goods and services. The remainder was/is used for currency speculation thus generating the title “casino society”. Peters (1987) stated that we do not know from day to day the price of money, whether protection or de…
Abstract Purpose – The purpose of the paper is to study the development and implementation of metadata schemes in Swedish governmental agencies, in order to gain a better understanding of recordkeeping practices in contemporary organisations and of the use of metadata and practical implementation of metadata schemes. Design/methodology/approach – The study is based on two case studies. Th…
Abstract This Working Paper should not be reported as representing the views of the IMF. The views expressed in this Working Paper are those of the author(s) and do not necessarily represent those of the IMF or IMF policy. Working Papers describe research in progress by the author(s) and are published to elicit comments and to further debate
Abstract Purpose – The purpose of this paper is to examine the antecedents (the medieval guild) of modern day industrial clustering. The paper challenges the notion that work of Alfred Marshall provides the intellectual underpinning of cluster thinking. Design/methodology/approach – The source material uses archival research on medieval guilds and historical texts. In tracing the developm…
Abstract The objective of this study is to examine the container development strategies in the port of Taichung from the viewpoints of carriers, port authorities and shipping academics. The six most important strategic attributes from the all respondents perceptions are Enhancing the services of direct shipping with Mainland China, simplified customs procedures, simplified administrative proce…
Abstract This chapter presents a framework which is accessible to port authorities to assess the potential environmental impact of maritime operations. Pursuant on globalisation, increased numbers of ship movements have generated more frequent routine maritime operations in ports but few formal approaches exist for assessing their environmental impact, which potentially could be significant. I…
Abstract Purpose – The purpose of this paper is to determine the impact level of parameters affecting wing design at low speeds via using Taguchi method. Design/methodology/approach – Using brain storming approach airfoil shape, wing angle of attack and Reynolds number are determined as important wing design parameters. Most important parameters over these parameters are determined using T…
THERE ARE NO alongside wharves for ocean-going vessels at Aden, so all cargo handling is done by tugs, lighters, launches and similar vessels. The conditions in which these craft work are quite severe and include shell encrustation, marine plant growth, and turbulent sea-water. Some craft operate both inshore and some miles out where they meet quite heavy seas. Maintenance work and costs are he…