Logistics Performance Measurement in The Supply Chain: A Benchmark

Purpose – The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA. Design/methodology/approach – A triangulation approach is used, including, a Delphi study involving more than 100 practitioners, academics, and consultants identified as logistics experts; personal interviews conducted with 55 executives of 20 firms identif…

Speeding up the progress curve towards effective supply chain management

Introduces a supply chain “health check” procedure successfully applied in the European automotive sector and presents the results for the analysis of 20 trans‐European value streams covering a wide range of first and second tier suppliers. The health check procedure is activated via a quick scan methodology (QSM) requiring execution by a multi‐disciplinary team working on‐site. The d…

Benchmarking tool for improved corporate social responsibility in purchasing

The purpose of this paper is to develop a benchmark tool that can be applied to improve corporate social responsibility (CSR) in purchasing. The tool has been tested on two companies that illustrate how the benchmarking tool can be applied.

Benchmarking for spare parts logistics

This article shows the use of benchmarking for the spare parts logistics in the German mechanical industry (investment goods or capital goods). After pointing out the areas of benchmarking application, the use of total function deployment (TFD) for the evaluation of benchmarking metrics is explained. With TFD customer requirements on spare parts supply and the process structure of spare parts l…

Benchmarking Logistics in manufacturing firms

Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the relationships between benchmarking practices and selected organizational variables. Benchmarking rela…

Benchmarking of logistical operations based on a causal model

In the domain of supply chain management or logistics, there exists a large gap between the needs of companies and the wealth of available best practices. To remedy this situation, we have built a causal model. This causal model relates the use of best practices to the resulting performances, grouped under four main objectives: flexibility, reaction time, quality and cost. Furthermore, based on…

Benchmarking road freight transport: Review of a government-sponsored programme

The purpose of this paper is to provide a critical review of the first ten years of the UK Government’s “transport key performance indicator (KPI)” programme which benchmarks the efficiency of road freight operations.

Benchmarking supply chain operations

Measuring logistics performance has traditionally focused on operational areas. For example in a warehouse pallets per hour is the typical measure for receiving and despatch; cartons per hour for picking, replenishment, put away and overall throughput; and service levels are calculated by dividing cartons requested by cartons shipped. A more sophisticated operation will generate additional meas…

Benchmarking supply chain operations

Over the last decade or so a number of significant research studies have focused on the characteristics of an excellent supply chain. These studies have shifted the emphasis from operational to strategic considerations. The practice of supply chain management has also broadened to include both operational and strategic concerns. A framework was developed to evaluate both the operational and str…

Benchmarking supply chain sustainability: insights from a field study

Given the relevance of supply chain sustainability, the aim of the present paper is threefold: first, to investigate the strategies currently undertaken by companies in the supply chain sustainability arena, and, second, to find out which phase of the supply chain is at the forefront in th implementation of initiatives towards more sustainable supply chains. Finally, the criteria commonly used…

Benchmarking the interactions among barriers in third-party logistics impleme…

The purpose of this paper is to analyze the interaction among some of the major barriers that may hinder the implementation of third-party logistics (TPL) in manufacturing industries.

Performance evaluation of an online benchmarking tool for European freight tr…

The purpose of this paper is to assess the performance of an online benchmarking tool developed for logistics service users and providers to provide alternative service option in Europe.

A methodology for benchmarking replenishment-induced bullwhip

The aim of this article is to provide a concise methodology for the design of a widely used class of decision supply systems (DSS) which will enable precise control of bullwhip variance and inventory variance induced within a supply chain echelon. Design/methodology/approach – The study exploits recent research that derived analytical formulae for calculating these performance metrics germane…

Linking Logistics To Strategy In Argentina

Edisi

Vol. 32 Iss 6 pp

ISBN/ISSN

0960-0035

Deskripsi Fisik

19 p

Judul Seri

International Journal of Physical Distribution & Logistics ManagementInternational Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO CAR l

Benchmarking of marine bunker fuel suppliers: the good, the bad, the ugly

The purpose of this paper is to construct a realistic best practice benchmark and develop a methodology for comparison of individual suppliers of marine bunker fuel. As is well-known in this trade, unfair business behaviors in the bunker fuel market are not uncommon, resulting in financial losses for the buyers

Utilizing cash-to-cash to benchmark company performance

The purpose of this paper is to show how the cash‐to‐cash (C2C) metric may be used to benchmark supply chain performance.

Time-based competition: Relation to multiculturalism and logistics in interna…

The strategic aim of this paper is to investigate whether time-based competition (TBC) strategies are related to cultural aspects. In addition, the influences of company decision-making and the success of competitive strategies in diverse globalised markets will be examined. Based on a multicultural perspective, the way time is considered depends on different assumptions among countries and cul…

Chapter 12 green maritime logistics and sustainability

The environmental consequences of international trade and transport have gained importance as a result of the current climate debate. Products are increasingly being produced in one part of the world, transported to another country and then redistributed to their final country of consumption. Since more than 80% of world trade tonnage measured in metric tons is carried by seagoing vessels, mari…

Measuring the longitudinal performance of 3PL branch operations

The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and internal benchmarking.

Role of benchmarking as a competitive strategy: the logistics experience

As companies strive to create better value for their customers in today’s competitive marketplace, managers are begining to realize the important role logistics plays. As they seek new ways to compete, one technique that has made headlines in the management community is benchmarking. Discusses the use of benchmarking in logistics in a few companies. Highlights the processes used, the obstac…

Multicriteria analysis for benchmarking sustainability development

The purpose of this paper is to formulate the process of measuring and benchmarking the performance of sustainability development of organizations as a multi-criteria analysis problem and presents an objective approach for solving the problem in a simple manner.

Modelling and benchmarking business processes: the supply-line example

Benchmarking techniques have evolved over the years since Xerox’s pioneering visits to Japan in the late 1970s. The focus of benchmarking has also shifted during this period. By tracing in detail the evolution of benchmarking in one specific area of business activity, supply and distribution management, as seen by the participants in that evolution, creates a picture of a movement from sing…

Grocery retail operations and automotive logistics: a functional cross-indust…

The purpose of this paper is to identify and describe similarities between logistics structures and mid-term planning problems in the grocery retail and automotive industries in a specific internal section of their respective supply chains.

Green operations initiatives in the automotive industry: An environmental rep…

The purpose of this paper is to focus on investigating and benchmarking green operations initiatives in the automotive industry documented in the environmental reports of selected companies. The investigation roadmaps the main environmental initiatives taken by the world’s three major car manufacturers and benchmarks them against each other. The categorisation of green operations initiatives …

Evaluating the comparative managerial efficiency of leading third party logis…

This paper aims to measure the comparative managerial efficiency of 24 leading third-party logistics providers (3PLs) in North America and identify best-practice firms among these 3PLs.

Distribution network rationalisation through benchmarking with DEA

The purpose of this paper is to discuss the use of data envelopment analysis (DEA) to benchmark store performance for the purpose of rationalising retail distribution network.

Development of performance measurement system in managing supplier relationsh…

To develop a performance measurement system (PMS) in the application of supplier relationship management operated under a supply chain benchmarking framework. Acting as a monitoring tool for evaluating the performance of maintenance logistics providers against the defined performance levels stated in the contract, and facilitating the application of benchmarking approach in maintenance logistic…

Comparative evaluation of practices: lessons from R&D organizations

To highlight a few critical issues related to indicators that are used to compare organizational practices.

Closing the supply chain loop: reengineering the returns channel process

Business process reengineering applied to the returns channel is becoming increasingly important as a result of marketplace requirements for productivity and customer satisfaction. This article provides an overview of a reengineering approach to “reverse logistics” and presents methodologies which may be helpful to management. Several examples from the literature are provided as illustrat…

Benchmarking third-party logistics providers using data envelopment analysis:…

The purpose of this paper is to assess the comparative strengths and weaknesses of leading third-party logistics providers (3PLs) in the USA with respect to their financial efficiencies during the period of 2005-2007. It also intends to identify various factors that significantly affect the financial efficiency of the 3PLs over time and propose ways to improve the competitiveness of 3PLs.

An approach to improving logistical performance with cross-unit benchmarking

The paper aims to help identify the best logistical practices and to implement them with minimal organizational resistance in an environment with relatively similar business units utilizing an internal benchmarking approach.

An AHP approach in benchmarking logistics performance of the postal industry

To develop a new benchmarking process for continuous improvement against the market leader, and report a case study in the postal industry by employing the proposed benchmarking process.

The role of benchmarking in the performance of the import process

Any firm participating in external (or inter-firm) benchmarking anticipates at least two benefits: useful statistics on how it performs relative to the other participating firms; and guidance in identifying promising performance improvement actions. Using data from a five-year benchmarking program for firms engaged in import operations, this research illustrates how these benefits might be assu…

Benchmarking the US specialty retailers and food consumer stores using data e…

The purpose of this paper is to measure the relative efficiency of the US specialty retailers and food consumer stores using cross-sectional data for the year 2007.

Benchmarking the service quality of ocean container carriers using AHP

The purpose of this paper is to offer a framework based on analytic hierarchy process to ocean container carriers operating in India, with a view to assist them in benchmarking their service quality.

Benchmarking the performance indicators of Indian railway container business …

Indian Railways being sole government organization for infrastructure, operations and regulatory functions entered for competition in the container segment in January 2006 through private-public participation for customer-centric competitiveness to break monopolistic control of Container Corporation of India (CONCOR) introducing limited licensing policy. The purpose of this research work is to …

Benchmarking the performance indicators of Indian Railway container business …

Indian Railways being sole government organization for infrastructure, operations and regulatory functions entered for competition in the container segment in January 2006 through private-public participation for customer-centric competitiveness to break monopolistic control of Container Corporation of India (CONCOR) introducing limited licensing policy. The purpose of this research work is to …

Benchmarking the operational efficiency of third party logistics providers us…

In an era of downsizing and financial cutbacks, the operational efficiency of third party logistics providers (3PLs) dictates their competitiveness and/or survival. In an effort to help 3PLs enhance productivity and price leverage in the increasingly competitive third party logistics market, this paper aims to develop a meaningful set of financial benchmarks that will dictate best practices. In…

The impact of Auto-ID on logistics performance: A benchmarking survey of Swed…

The purpose of this paper is to examine how logistics performance is affected by the use of different identification technologies and practices for utilising the tracking data.

Developing a supply chain performance tool for SMEs in Thailand

This paper aims to present a supply chain performance assessment tool that measures the performance of key supply chain activities of a firm under different performance dimensions.

Supply chain performance measurement for third party logistics

The purpose of the paper is to explore the applicability of the Supply Chain Operations Reference (SCOR) model and to identify the key performance indicators (KPIs) for the service-oriented sector – namely a third-party logistics (3PL) service provider.