This paper attempts to develop a metaphor to explain knowledge and perhaps the basic construct of knowledge management, in a way that might add to the practical understanding of organisational knowledge.
Knowledge is a resource that is valuable to an organization's ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resourcebased view of the firm (RBV), strategic assets are the critical determinants of an organization's ability to maintain a sustainable competitive advantage. This paper will combine …
The purpose of this paper is to report the findings of a study on the management of intellectual capital in Fortune Motors. It intends to highlight how an automobile service firm apply dynamic knowledge management concept to create new service processes which resulted in breaking through the bottleneck of profit loss
Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; therefore, one can identify problems within business processes by analyzing corresponding knowledge flows. The methodology is composed of the following sections: knowledge mappin…
This study is motivated by the question ‘‘how do organizational routines influence the three knowledge management processes of acquisition, creation, utilization and sharing?’’ and accordingly it seeks to address this issue.
This paper aims to discuss some of the debates that have surrounded knowledge management as a field since its inception in 1990s from the perspective of the dilemmas that they have raised regarding: the notion of knowledge management as a field in relationship to other cognate fields such as information management, and the implications introduced by different approaches and perspectives on mana…
Nowadays, outsourcing has proved to be an enterprise management strategy in the face of globalization and growing competition. The decision to outsource a business process for any organization has far-reaching consequences and risks. The purpose of this paper is to analyse the impact of business process management (BPM) and knowledge management (KM) on reduction of outsourcing risks and pitfalls.
The purpose of this paper is to assess electronic information transfer in logistics organizations. The paper approaches information transfer as an elemental component of contemporary business to business (B2B) processes.
The purpose of this paper is to assess electronic information transfer in logistics organizations. The paper approaches information transfer as an elemental component of contemporary business to business (B2B) processes.
The level of interest suggests that knowledge management needs to be taken seriously as an issue for information professionals and for the fields of librarianship and information science. Knowledge management is perceived to offer a substantial enhancement of the role of the information professional. However, the confusion, variations and concerns expressed indicate that knowledge management i…
Based on the knowledge management (KM) perspective, innovation diffusion theory and technology-organization-environment framework, the purpose of this paper is to develop a research model to investigate the influence of technological (information technology (IT) support and IT effectiveness), organizational (top management support, sharing culture, and reward system) and environmental (competit…
Drawing from knowledge-based view and balanced scorecard approach, this study seeks to develop an integrative model to examine the influence of two knowledge management (KM) strategies, codification KM strategy and personalization KM strategy, on the multi-stage KM evolution (KM adoption, implementation and institutionalization stages), which in turn affects balanced scorecard outcomes (financi…
This paper introduces the concept of maritime logistics value as one of the most significant strategic goals that maritime operators want to achieve. The value is reflected in operational efficiency (e.g. reducing lead time and business costs) and service effectiveness (e.g. flexibility, responsiveness and reliability in the service). Drawing from key theories and practices in strategic man…
Perspectives on Human Capital and Assets goes beyond the current literature by providing a platform for a broad scope of discussion regarding HC&A, and, more importantly, by encouraging a multidisciplinary fusion between diverse disciplines.
This paper aims to summarise the scope, methodology and main findings of a doctoral thesis about business transformation in Latin America taken from a project management (PM) and communities of practice (CoP) perspective.
As humanitarian organizations often operate in highly volatile environments, a good understanding of their learning mechanisms would improve the knowledge acquisition and retention in these organizations, and complement the formal logistics education and training for their relief staff. The paper explores the following research question: what learning mechanisms are used by humanitarian organiz…
The purpose of this paper is to examine the application of Thatchenkery’s Appreciative Sharing of Knowledge (ASK) to a professional military college.
The purpose of the research paper is to provide the humanitarian logistics community with an overall picture about competencies and skills in humanitarian logistics and if there is a lack of professionalization of the logistics function in humanitarian context from an international perspective. Further this research elaborates practical approaches how the skills and competencies can be enhanced…
This research excursion through shipping companies in Vietnam seeks to examine if corporate social responsibility (CSR) influences trust, which in turn engenders the chain of effects from upward influence behavior through organizational health to knowledge sharing.
This article focuses on questions of organizational knowledge, human resources and the dynamics of relations developed between them, within the dominant perspectives and assumptions in people management. The literature suggests that knowledge management (KM) is not alien to the orientations adopted in the management and application of processes related to people. A strong body of literature and…
Our paper introduces the Global Knowledge Management Framework (GKMF) which describes components and influence factors of knowledge management in globally distributed settings. The framework identifies the key aspects when designing knowledge management processes and systems and can be used for two main purposes. On the one hand, it guides development processes by providing a solution space and…
Software organisations have been experiencing software development failures since the start of software development. These failures include among others abandoned and runaway projects, cost overruns, and low quality software. One of the major causes of software development failure is the inability of software organisations to learn from past mistakes. Many intervention strategies have been trie…
The purpose of this paper is to examine how the rapid pace of technological change, attrition rate, global complexities and the increasing amount of data and information available have complicated the task of managing knowledge for third‐party logistics (3PL) service providers. Based on literature, there is a need for research into the development of a generic taxonomy components framework (G…
The paper seeks to discuss how traditional knowledge refining processes differ from those enabled by using social media applications. By addressing the topic with practical examples the paper aims to outline how collaborative work setting and social media tools are used in refining unstructured and unmanaged knowledge for value adding purposes.
The purpose of this paper is to present a conceptual analysis of the theoretical and managerial bases and objectives of predictive business. Predictive business refers to operational decision-making and the development of business processes on the basis of business event analysis. It supports the early recognition of business opportunities and threats, better customer intimacy and agile reactio…
The purpose of this paper is to study how managers in manufacturing firms approach the challenge of knowledge management in their organizations.