High Performance Companies complements the frameworks for strategy making detailed in many existing books, proposing a number of rules of thumb (or principles) that companies can consider when making their day-to-day decisions which, in turn, will determine their actual strategies. These principles traverse a wide range of scenarios, such as strategic changes implemented by companies, resource…
Pada abad ke-21 yang sering dikenal sebagai era informasi, para pakar dan praktisi manajemen dituntut untuk menumpahkan pemikirannya pada upaya keterpaduan dan keterkaitan. Perihal ini dicirikan dengan berbagai terminologi yang populer seperti koordinasi, integrasi, sinkronisasi, sinergi, kohesi, komplementer dan berjaringan (networking). Kecenderungan ini menggambarkan perlunya daya rangkai da…
In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many…
When Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future: -…
Indonesia Port Corporation II (IPC II) is one of the State Own Enterprises which is running business on the port services in Indonesia. There are four state-owned Enterprises which run port services in Indonesia. Even they are doing business in the same field, port services; there is no competition among them. Every state own enterprises has their o…
Training is an important factor in improving employee performance while also enhancing a company's goals. Regardless of the size of an organisation, training is vital to ensure that its future is secured, especially in the current dynamic business environment.The objective of this research was to determine whether there is an influence of training needs assessment, training content and delivery…
Maximize the quality and efficiency of your organization If you want to make your organization or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. But the jargon-packed language and theory of Lean Six Sigma can be intimidating f…
According to Philip Parker, the relationship between physics-based physiology and macroeconomics may come to dominate explanations of economic growth. His argument focuses on the so-called equatorial paradox--the phenomenon that a country's latitude explains up to 70 percent of cross-country variances in per capita income. After introducing concepts from physics and physiology as the building b…
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes fo…
The purpose of this paper is to analyse the transition from measurement to management in relation to intellectual capital (IC). It aims to understand the relationships between measurement of IC and operational activities, strategies and context.
Overall, the UK’s representation in the top 100 in the Times Higher Education World University Rankings has declined since 2011. The basic rationale of the project is to improve performance of universities generally and their standings in rankings particularly. The paper aims to discuss these issues.
Network structures have been diffusely adopted in logistics systems, where the most critical target is completing the delivery within the promised timeframe. This paper focuses on a single commodity in a multistate intermodal logistics network (MILN) with transit stations and routes to involve three parameters: a route’s capacity, delivery time and time window. There is a carrier along each r…
Food chain logistics plays an important role in the sustainability performance of the food sector. Therefore, project SCALE (Step Change in Agri-food Logistics Ecosystems) started as a collaborative international project, aiming for tools and frameworks for the food sector to make a step change in operational practices. A sustainability framework is introduced to propose a structured and ration…
In this paper we consider the performance evaluation of ship-berth link in port. The efficiency of operations and processes on the ship-berth link has been analysed through the basic operating parameters such as berth utilization, average number of ships in waiting line, average time that a ship spends in waiting line, average service time of a ship, average total time that a ship spends in por…
Road freight transportation has increased dramatically over recent years along with its impacts such as congestion, noise, and pollution. As a result, European and US governments have started policies to promote alternatives to road transportation, such as logistic chains containing a Short Sea Shipping (SSS) link. Road is, by definition, a more flexible means of transportation than shipping, w…
The performance of marine terminals has generally been evaluated by comparing their actual throughputs with their optimum throughputs. The engineering approach that generally has been used to determine optimum throughputs may be appropriate when terminals have natural hinterlands. In a deregulated (competitive) environment in which the natural hinterlands of marine terminals have become diffuse…
If international container ports are to gain a proper appreciation of their various advantages, disadvantages and potential opportunities in a globally competitive environment, it is essential that they conduct effective evaluation of their operational performance. The present study applies five models of data envelopment analysis (DEA) to acquire a variety of complementary information about th…
The transport and logistics sector is of vital importance for the stimulation of trade and hence the economic development of nations. However, over the last few years, this sector has taken central stage in the green agenda due to the negative environmental effects derived from its operations. Several disciplines including operations research and sub-areas of supply chain management such as gre…
The concept of maritime logistics results from the convergence of maritime transport and supply chains. The paper aims to propose an enhanced logistics service provider (LSP) framework which facilitates LSPs to integrate supply chains in an optimal manner by utilising their unique expertise and experience. In the framework, the enhanced LSP serves as the single contact point for shippers and as…
For the most rapidly growing economic entity in the world, China, a new logistics operation called the indirect cross-border supply chain model has recently emerged. The primary idea of this model is to reduce logistics costs by storing goods at a bonded warehouse with low storage cost in certain Chinese regions, such as the Pearl River Delta (PRD). This research proposes a performance measurem…
The purpose of the study is to describe the activities initiated based on participation in a quality award process and with the intention to improve performance.
The aim of this paper is to develop a model for analyzing the performance of health care service providers using analytical modeling.
The purpose of this paper is to explore whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to …
This paper aims to present a summary of a study to identify the competencies of effective leadership and management in the British Royal Navy (RN).
Studies that have identified the various factors influencing a port’s performance and efficiency are few. Furthermore, these studies have failed to quantify the relative contributions of these factors to overall port performance and efficiency. This article attempts to fill this gap by establishing a model of port performance and efficiency. Specifically, it aims to specify and empirically te…
Drawing from knowledge-based view and balanced scorecard approach, this study seeks to develop an integrative model to examine the influence of two knowledge management (KM) strategies, codification KM strategy and personalization KM strategy, on the multi-stage KM evolution (KM adoption, implementation and institutionalization stages), which in turn affects balanced scorecard outcomes (financi…
This study focused on the development of FTPZs in Taiwan and examined factors influencing business activities in FTPZs and their degree of importance for improving the operational environment in FTPZs. A performance assessment of companies since operating their businesses in FTPZs was also undertaken. Data for the study were obtained from a questionnaire survey distributed to MNCs operating in …
Major ports such as Rotterdam, Antwerp, Houston and Singapore’s Jurong Port host large industrial complexes of (petro)chemical and other energy-intensive process industry firms. Port authorities face the challenge to contribute to both greater international competitiveness and better environmental performance of these complexes. The development of industrial ecosystems, in which firms located…
Purpose – This paper aims to examine some of the more effective means of advocacy focused on promoting the unique role of logistics in the delivery of much needed humanitarian aid, and outlines some of the challenges as experienced in the outcomes of recent disasters such as the Indian Ocean Tsunami 2004. Design/methodology/approach – The paper draws from the limited literature availabl…
Purpose – The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA. Design/methodology/approach – A triangulation approach is used, including, a Delphi study involving more than 100 practitioners, academics, and consultants identified as logistics experts; personal interviews conducted with 55 executives of 20 firms identif…
To evaluate the Cusum model as a means of rapid trend detection and dynamic response classifier in a low signal/noise environment.
The purpose of this paper is to explore how to integrate the performance management (PM) process of delivery service in customer/supplier dyads.
Challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. Focuses on applied process knowledge spanning the supply chain (i.e. considers supplier, internal, and customer sources). A survey of 208 manufacturing firms found the association between applied process knowledge and firm market performance is positive and sta…
Investigates performance relationships for interfunctional process integration and specific logistics interface capabilities. The results indicate that competitive advantage is more likely to emanate from interfunctional process integration rather than individual function (sub) optimization. Logistics’ unique role as a boundary spanning interface between marketing, production, and new product…
Investigates performance relationships for interfunctional process integration and specific logistics interface capabilities. The results indicate that competitive advantage is more likely to emanate from interfunctional process integration rather than individual function (sub) optimization. Logistics’ unique role as a boundary spanning interface between marketing, production, and new product…
This paper is intended to extend previous research by exploring the scope of integration and its impact on firm performance. In addition to, examining dyadic integrative relationships, the research also looks at firm-wide process-oriented integration.
Presents the results of a recent survey of logistics executives concerning their perceptions regarding integrated logistics. Focuses discussion on an assessment of the current level of implementation of the integrated logistics concept among US firms and provides support for a relationship between integration and logistical performance improvements. Reveals that the results have significant man…