Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore…
This resource extamines the linkages between human resource management and knowledge management. Specifically, the association between four areas of human resource managemen (training, decision-making performance appraisal and compessasion and reward) with the five areas with of knowledge management (Knowledge acquisition, knowledge documentation, knowledge transfer, knowledge creation, knowled…
The purpose of this paper is to provide a critical review of the current body of research on inter-organizational knowledge transfer, indicating some of its limitations and openings for future studies. It maps research in an integrative framework of knowledge-specific, organizational and network-level antecedents and performance outcomes of transfer. When assuming that transfer of knowledge …
The purpose of this paper is to examine the role of knowledge-specific, organizational and inter-organizational antecedents of transfer in business acquisitions. A study gives special attention to the intrinsic nature of knowledge, absorptive capacity of the acquirer and acquiree, and inter-firm relationships as key antecedents of transfer.
The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …
Buku ini menjelaskan bagaimana memahami pentingnya mengelola pengetahuan yang ada agar bangsa kita banyak yang berkualitas dan akhirnya menjadikan kita semakin bangga sebagai bangsa Indonesia.
Buku ini terdiri dari 2 bagian. Pada bagian I tentang Esensi Knowledge Management dan pada bagian II Harmoni Knowledge Management.
Blink is a book about how we think without thinking, about choices that seem to be made in an instant-in the blink of an eye-that actually aren't as simple as they seem. Why are some people brilliant decision makers, while others are consistently inept? Why do some people follow their instincts and win, while others end up stumbling into error? How do our brains really work-in the office, in t…
The paper reports on public sector organisations’/institutions’ work to develop knowledge management and intellectual capital statements. Building on experiences collected during 2001-2002 where 26 public sector institutions in Denmark sought to develop intellectual capital statements, this paper discusses their experiences and in particular, it addresses the role of intellectual capital in…
The purpose of this paper is to analyse the types and the nature of innovations developed by small companies in a traditional service sector, as well as the ways that innovations impact their strategic capabilities.
The purpose of this paper is to analyse the transition from measurement to management in relation to intellectual capital (IC). It aims to understand the relationships between measurement of IC and operational activities, strategies and context.
This paper aims to present an exploration of the contributions of the military organization to knowledge-based development within and beyond the boundaries of its home country.
The state of the art in airport terminal design has essentially remained unchanged since the 1970s, relying on the use of detailed simulation together with empirical and statistical formulae for sizing the terminal. Air transport has altered considerably since then, with increased use of air travel for both business and leisure, together with the increased use of 'hub' terminals in which the te…
This paper attempts to develop a metaphor to explain knowledge and perhaps the basic construct of knowledge management, in a way that might add to the practical understanding of organisational knowledge.
Knowledge is a resource that is valuable to an organization's ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resourcebased view of the firm (RBV), strategic assets are the critical determinants of an organization's ability to maintain a sustainable competitive advantage. This paper will combine …
The purpose of this paper is to report the findings of a study on the management of intellectual capital in Fortune Motors. It intends to highlight how an automobile service firm apply dynamic knowledge management concept to create new service processes which resulted in breaking through the bottleneck of profit loss
Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; therefore, one can identify problems within business processes by analyzing corresponding knowledge flows. The methodology is composed of the following sections: knowledge mappin…
This study is motivated by the question ‘‘how do organizational routines influence the three knowledge management processes of acquisition, creation, utilization and sharing?’’ and accordingly it seeks to address this issue.
This paper aims to discuss some of the debates that have surrounded knowledge management as a field since its inception in 1990s from the perspective of the dilemmas that they have raised regarding: the notion of knowledge management as a field in relationship to other cognate fields such as information management, and the implications introduced by different approaches and perspectives on mana…
Nowadays, outsourcing has proved to be an enterprise management strategy in the face of globalization and growing competition. The decision to outsource a business process for any organization has far-reaching consequences and risks. The purpose of this paper is to analyse the impact of business process management (BPM) and knowledge management (KM) on reduction of outsourcing risks and pitfalls.
The purpose of this paper is to describe the conversion of knowledge into value by examining the confluence of service-dominant logic (S-D logic), supply chain management (SCM), human resource management (HRM), and neuroeconomics. S-D logic suggests that knowledge is the raw material of value creation. SCM provides an organized foundation to study the conversion of raw materials into value. HRM…