Corporate learning functions are now an established part of many of the world’s leading multinational firms. In this book, Shlomo Ben-Hur demonstrates how corporate learning can and should have an integral, strategic, role in a company. Based on firsthand experience, Ben-Hur provides a practical guide to setting up or restructuring a corporate learning function within a company, covering its …
Manfaatkan Jejaring Profesional Anda untuk meningkatkan Pengetahuan! Perubahan kini sering datang makin cepat, makin dahsyat dan tak terduga. Ketidakmampuan kita menyesuaikan diri membuat perubahan itu kita rasakan sebagai krisis. Dalam satu dekade terakhir ini krisis demi krisis mulai di tingkat lokal sampai global telah berkali-kali mengancam banyak orang. Mulai dari gelombang PHK, terkikisny…
Purpose – The purpose of this paper is to investigate to what extent one can apply experiential learning theory (ELT) to the public-private partnership (PPP) setting in Russia and to draw insights regarding the learning cycle’s nature. Additionally, the paper assesses whether the PPP case confirms Kolb’s ELT. Design/methodology/approach – The case study draws upon primary data which th…
ohn Tschohl's latest book, Empowerment: A Way of Life, focuses on one simple, yet powerful, principle: Empowered employees will give excellent customer service, turning unhappy customers into happy, repeat customers. Moreover, happy, empowered, fulfilled employees are less likely to leave the company--reducing turnover. Solving a customer's problem quickly benefits everyone, and that is why the…
Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you?re watching the bottom line. Whether you?re a trainer or facilitator, a group leader or manager, you?ll find the games in this book are excellent tools for building trust, exploring character, fostering collabora…
Apakah IQ merupakan takdir? Goleman memperlihatkan faktor-faktor yang menyebabkan orang ber-IQ tinggi gagal dan orang yang ber-IQ sedang menjadi sangat sukses. Faktor-faktor itu mengacu pada "kecerdasan emosional”, yang mencakup kesadaran diri dan kendali dorongan hati, ketekunan, semangat dan motivasi diri, empati, serta kecakapan sosial. Kecerdasan emosional merupakan ciri orang-orang ya…
Apakah Anda benar-benar berfokus pada buku di tangan Anda ini? Ataukah Anda sudah mengalihkan perhatian dengan mengecek arloji, e-mail, SMS, Facebook, Twitter, dan sebagainya? Masih menahan dorongan untuk membiarkan pikiran Anda mengembara? Itu wajar, karena pikiran seorang pembaca biasanya mengembara sebanyak 40% dari total waktu saat dia membaca teks. Namun, apa manfaat dari memberikan atensi…
Get real results for your business – maximize your training and development programs Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a…
Once the decision to go mobile has been made in a learning organization, at first glance it may seem as though the hardest decision has been made. Soon after this path is chosen, though, reality sets in. There are a lot of things to consider as you work to build your initial learning content for the many varieties of mobile devices. From strategy and design, to development, delivery and beyond,…
This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performan…
The ADDIE process is past its prime. It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts?SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary…
Learn how to plan and organize any training project-AND control its time, cost, quality, and scope-with this fast-paced and highly readable book. Read solutions you can use immediately to build flexible project management plans, estimate required work effort, schedule steps and allocate resources, communicate project status, and perform a post-project review.
Recognizing a significant need to continually update the current body of knowledge on management development with the latest innovations in high quality research and practice in various parts of the globe, this book provides the most comprehensive and up-to-date work on the state of research and practice in management development. Hill and Stewart provide examples of both management developmen…
Don't leave money sitting on the table! So many trainers open with housekeeping details or close with an off-hand remark about running late. Yet the opening and closing of your workshops are critical training real estate! Time is money and wasting opportunities like this is like leaving money on the table. This latest edition of the SCORE! series brings you more than 50 new, never before publis…
Don't Be Dull! There is no boring content, only boring presenters! The perception of boring content, especially in technical training, is a result of presenters not sharing with their learners what is in it for them and then choosing a dull and dry format with which to present the information. Once you have shown your learners how their lives, jobs, work performance, environment or safety can b…
Learning professionals are finding success applying game-based sensibilities to the development of instruction. This is the first book to show how to design online instruction that leverages the best elements of online games to increase learning, retention, and application. It explains how to match different game strategies to types of learning content for the right learning outcome and discuss…
Immersive Learning: Designing for Authentic Practice focuses on how to design immersive learning environments and how these design practices differ from traditional instructional design processes. Traditional instruction often amounts to providing information to the learners without the opportunity to use what they learn. Immersive learning creates practice opportunities for the learners, which…
Apparel firms confront the problem with effective order allocation among factories when conducting global logistics operations. The problem is non-deterministic polynomial-time hard and often complicated to obtain an optimal solution. This research tried to solve, by heuristic method, the problem via applying the learning curve to the capacity planning to improve the decision-making on global l…
This paper attempts to develop a metaphor to explain knowledge and perhaps the basic construct of knowledge management, in a way that might add to the practical understanding of organisational knowledge.
Knowledge is a resource that is valuable to an organization's ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resourcebased view of the firm (RBV), strategic assets are the critical determinants of an organization's ability to maintain a sustainable competitive advantage. This paper will combine …
This study is motivated by the question ‘‘how do organizational routines influence the three knowledge management processes of acquisition, creation, utilization and sharing?’’ and accordingly it seeks to address this issue.
This paper aims to discuss some of the debates that have surrounded knowledge management as a field since its inception in 1990s from the perspective of the dilemmas that they have raised regarding: the notion of knowledge management as a field in relationship to other cognate fields such as information management, and the implications introduced by different approaches and perspectives on mana…
The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.
The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.
The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme.
Why do organizations get blindsided by market transformations that could have been anticipated? After all, scenario planning has been a widely used strategic management tool for decades and most managers are familiar with the process of considering how they would operate in alternative futures. The reason most organizations get surprised by game-changing events, in my experience, is not that th…
The purpose of this paper is to examine the manifold linkages connecting the Toyota Production System (TPS) back to the Gilbreths and others, and to determine how these have contributed to enterprise-wide best practice. Industrial engineering (IE) theory rapidly subsumed method study and thereby made considerable contributions to output in World War II (WWII). The outcome is the positing of “…
As humanitarian organizations often operate in highly volatile environments, a good understanding of their learning mechanisms would improve the knowledge acquisition and retention in these organizations, and complement the formal logistics education and training for their relief staff. The paper explores the following research question: what learning mechanisms are used by humanitarian organiz…
This article draws attention to the how of logistics management or logistics as part of the learning organization. The logistics discipline has advanced over the years, but these advances have been mainly on the what side, what could be done rather than how it is done. In a world of increasing opportunities, the restraining factor is increasingly how. New product and market strategies depend up…
The purpose of this paper is to integrate the literature on learning in the context of boundary spanning innovation in supply chains. A two-dimensional framework is proposed: the learning stage (exploration, assimilation, exploitation) and the learning facet (structural, cultural, psychological and policy). Supply chain management (SCM) practices are examined in light of this framework and prop…
The purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a transformation effort initiated by the Office of the Public Sector Development Commission (OPDC) on m-government – more mobile, responsive, and flexible government. The paper also aims to identify possible roadblocks from successfu…
According to the most recent theories, the competitiveness of organizations is based on the development of competencies. Core competencies result from greater mastery than competitors of organizational abilities valued by customers. This paper seeks to investigate how a more thorough integration of the supply chain may be associated with greater mastery of operational competencies .
Software organisations have been experiencing software development failures since the start of software development. These failures include among others abandoned and runaway projects, cost overruns, and low quality software. One of the major causes of software development failure is the inability of software organisations to learn from past mistakes. Many intervention strategies have been trie…
Looking for a fresh, interactive way to train your staff? A learning management system (LMS) can be used to support flexible learning opportunities for library staff. This article describes the benefits of using an LMS for staff onboarding, training, and professional development and overviews criteria for selecting an LMS appropriate for your public or academic library staff training needs.
With the growing acceptance of logistics and supply chain management (SCM) as critical business concerns, there is an emerging realisation that more investment is needed to develop appropriate managerial skills and competencies for supply chain managers. This paper explores the challenges for management development that arise as organisations seek to bridge the gap between current capabilities …
Purpose – The paper aims to argue that new tools are needed for operating, developing and learning in work‐life networks where academic and practice knowledge are intertwined in multiple levels of and in boundary‐crossing across activities. At best, tools for learning are designed in a process of co‐configuration, as the analysis of one tool, Development Radar, aims to demonstrate. …
The purpose of this paper is to describe the development and teaching of graduate courses providing in-depth experiential learning employing commercial supply chain management software. The benefits of teaching such courses are described, the challenges in offering such courses are identified, and some solutions to overcome the challenges are offered
This paper aims to examine how socially responsible supply management activities, a term labeled purchasing social responsibility (PSR) in the extant literature, affect a firm’s costs. There has been much debate, and mixed empirical findings, regarding whether socially responsible behavior on the part of companies improves or reduces firm performance.
The purpose of this paper is to provide an overview of podcasting and webcasting, and to examine student preferences between the different delivery richness of communication media.
Internationalization process research has conceptualized the cross-border move of firms as a process of learning. Yet, little attempts have been made to develop a constructivist learning theory of the internationalizing firm. The aim of this paper is to apply a contemporary learning theoretical framework to analyze the internationalization of professional service firms .
Humanitarian logistics is critical to providing relief to people in regions affected by hardship and disaster. This study examines literature on humanitarian logistics and service-learning and evaluates the integration of concepts.
The purpose of this guest editorial is to provide the introduction and context of the Special Issue on Games for Learning and Dialogue on Humanitarian Work. The Special Issue aims to promote the development, deployment, and analysis of games for the humanitarian sector: it investigates how games can meaningfully engage people and organizations in experiencing, understanding and improving comple…