The paper reports on public sector organisations’/institutions’ work to develop knowledge management and intellectual capital statements. Building on experiences collected during 2001-2002 where 26 public sector institutions in Denmark sought to develop intellectual capital statements, this paper discusses their experiences and in particular, it addresses the role of intellectual capital in…
Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; therefore, one can identify problems within business processes by analyzing corresponding knowledge flows. The methodology is composed of the following sections: knowledge mappin…
This study is motivated by the question ‘‘how do organizational routines influence the three knowledge management processes of acquisition, creation, utilization and sharing?’’ and accordingly it seeks to address this issue.
This paper aims to discuss some of the debates that have surrounded knowledge management as a field since its inception in 1990s from the perspective of the dilemmas that they have raised regarding: the notion of knowledge management as a field in relationship to other cognate fields such as information management, and the implications introduced by different approaches and perspectives on mana…
This study addresses the impact of the external environmental context of individual organizations on their internal structures and service configurations, as they attempted to adapt to a changing political economy, via an examination of a portion of the Georgia child welfare system’s response to the introduction of the principles of managed care. Based, in part, on Hasenfeld’s (1992) notion…
There are gaps in the countries of Africa between basic universal health care and what is provided. Educating those who are trying to help is important to bring about change. Recently, there are many organizations and individuals responding to those needs, including governmental and non-governmental organizations (NGO). These entities strive to improve the conditions of the African people by pr…
By constantly working in environments with high degree of uncertainty, humanitarian organizations end up becoming specialists in the implementation of agile systems. Their counterparts in profit-making organizations have a lot to learn from them in this domain. Volatility of demand, imbalance between supply and demand and disruptions are all factors that affect commercial supply chains and call…
The purpose of this paper is to examine the manifold linkages connecting the Toyota Production System (TPS) back to the Gilbreths and others, and to determine how these have contributed to enterprise-wide best practice. Industrial engineering (IE) theory rapidly subsumed method study and thereby made considerable contributions to output in World War II (WWII). The outcome is the positing of “…
Explores how firms can use time‐based strategies within their distribution operations. Exploratory results are presented detailing strategic distribution responses employed to meet competitive challenges and gain competitive advantages. These firms have proactively worked to make their operations more flexible and allow them to respond more quickly to customer requests. They have developed ca…
Examines the potential of logistics network organization to deliver synergy benefits by simultaneously improving flexibility and co‐ordination. The synergy effects of the new organization range from the economies of scale and scope in production and logistics to various “spill‐over” benfits attributable to shared skills and resources in networks.
This paper discusses the basic concepts and themes of the emerging process approach to management and organization. Case study evidence is then presented to examine how these themes could be applied to changing logistics organizations. The case company, a branded consumer products manufacturer in Finland, redesigned its logistics to improve performance in terms of production efficiency and the …
During the 80's many companies made major changes in their logistics system. They redesigned their logistics processes and very often achieved significant performance and productivity improvements. Based on some of these experiences, the author of this article is suggesting a general framework for logistics process redesign, introducing a set of concepts and a set of related strategies for rede…
This article draws attention to the how of logistics management or logistics as part of the learning organization. The logistics discipline has advanced over the years, but these advances have been mainly on the what side, what could be done rather than how it is done. In a world of increasing opportunities, the restraining factor is increasingly how. New product and market strategies depend up…
The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vignette o ama…
According to the most recent theories, the competitiveness of organizations is based on the development of competencies. Core competencies result from greater mastery than competitors of organizational abilities valued by customers. This paper seeks to investigate how a more thorough integration of the supply chain may be associated with greater mastery of operational competencies .
The purpose of this paper is to identify the underlying issues of humanitarian disaster relief logistics in order to provide an understanding of the challenges facing humanitarian organisations in a wider context
The purpose of this paper is to elaborate how an adult development perspective can further the understanding of developmental networks as holding environments for developing leaders confronted with challenging experiences.
This paper aims to examine the impact of perceived cultural differences in forging identity in virtual teams. Whilst there has been a great deal of research on team identification, little has been written about the influences of the virtual context on this process.
Purpose – The purpose of this paper is to explore the concept of agility in the context of supply chains of humanitarian aid (HA) organizations, particularly non-government organizations (NGOs). This responds to the increasing pressure on NGOs to use their resources more strategically if they are to gain donor trust and long-term commitment. Design/methodology/approach – A literature-ba…
Business‐to‐business, supply chain relationships within sustained monopolies, such as those within UK defence procurement, have received scant attention by management researchers. This paper describes the results from a substantial, exploratory research project that used Williamson’s organisations failure framework as a theoretical model. Surprisingly, it revealed that many issues surro…
This study aims to analyse the driving forces that either favour or inhibit internet adoption by organisations operating in the non-profit sector.
The purpose of this paper is to discuss and reflect upon some of the major (quality) issues concerning supply chain management (SCM) for Chinese companies.
This paper aims to examine how socially responsible supply management activities, a term labeled purchasing social responsibility (PSR) in the extant literature, affect a firm’s costs. There has been much debate, and mixed empirical findings, regarding whether socially responsible behavior on the part of companies improves or reduces firm performance.
The aim of this research is to reveal the security-related outsourcing strategies of the tublic sector and the military and the relevant logistics outcomes by examining buying tactics.
This paper primarily aims to address the following research question: Are techniques and practices developed for uninterrupted, for-profit supply chains adaptable to the not-for-profit (NFP), interrupted context? In other words, can the managerial tools of business logistics be used in humanitarian relief logistics?
The practice of logistics management has changed from an operational concern with the elemental activities to a strategic interest in how effective logistics management can help reach corporate objectives. Recent Australian government policy has emphasized world competitiveness and Australia′s place in the Asian trade bloc. Management rubric advocates strategic alliances with customers, suppl…
Since the privatization of UK utilities, few studies have examined supply chain management (SCM) in the sector. This paper aims to investigate the state of development of the SCM concept and the role of the emerging internet-based electronic marketplaces in supporting this.
The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning.
The purpose of this paper is to analyse the interactions that are engaged in when specialist organizations collaborate in business networks organized around global value chains. Interaction costs are defined as including transaction costs plus the costs for exchanging information and ideas. The view is forwarded that as interaction costs decrease, potential business partners have greater scope …
The classic marketing disciplines can no longer sustain continued growth of organizations. Top companies owe their success not only to strong brands and corporate image but also to sheer capability to achieve. Managing the supply chain is all‐important, involving strategic intent and managing the trade‐offs. Emphasizes the part played by IT in the supply chain added‐value equation but sta…
This article starts with describing what the surplus value of modeling is for the processes of selection, implementation and optimization of human resource (HR) systems in terms of money, time and quality. The second part explains the architecture of the HR model. Eight components are defined: organization; human resource logistics; compensation and benefits; employability management; relatio…
This paper aims to analyze and quantitatively compare existing empirical findings on the role of organizational information-processing and new product outcomes. The meta-analytic technique is used to reconcile some of the current divergent thinking on the role of organizational learning in new product success.
The purpose of this study is to introduce the concept of social welfare chain and address the challenges in decision making through the development of an optimal planning model for a nongovernmental organization (NGO). The distinctive properties of the social welfare chain and its relationship with the humanitarian relief chain in the context of supply chain management are also discussed. The p…
The starting-point of this paper is the observation that, while intellectual capital (IC) management seems to be a potential approach for non-profit elderly care organizations, there is a lack of empirical evidence on how it could actually be applied. This paper aims to add to knowledge of this issue.
The purpose of this paper is to describe a virtualisation model of RFIDenabled infrastructure incorporating non-standard radio frequency identification (RFID) components. The model is implemented as a software service that draws upon other sources of internet services.