This study aims to demonstrate a service quality improvement project implemented by the Lean Six Sigma (LSS) methodology to achieve dramatic improvements with respect to service quality and speed in the refund process of the logistics center in Amway Company, Taiwan. It describes in detail how the LSS methodology was applied and how various qualitative and quantitative tools and techniques with…
The purpose of this paper is to describe how Swisslog Healthcare Solutions, which provides automated logistics solutions for hospitals and other health‐care organizations, has taught its sales force to talk about the operational benefits of its systems to individual hospitals or pharmacies rather than simply the technical features of a particular product.
This study aims to assess the impact of a JIT-selling strategy on organizational structure by generally replicating the previous work of Germain et al.
The purpose of this study is to propose a Six Sigma project to improve the replenishment process in the logistic center of Amway TaiwanvCompany.