The purpose of this article is to formulate an integrated framework for distribution firms to establish and so improve their distribution systems. Since information technology is an important prerequisite to good logistics management, integration of information technology with the logistics management concept is presented. In the presentation, relevant Taiwanese practices are covered. Because f…
To streamline and improve their service delivery systems, service organizations have much to learn from their manufacturing counterparts in the use of quality and process improvement tools. The purpose of this article is to present a practical framework which integrates these tools in order to enhance the efficiency and customer orientation of service delivery systems. Two examples are used to …
In academia as in practice, seaports are increasingly viewed as elements in supply chains. It is argued that seaports should add value to shippers by aligning their own business activities with shippers’ Supply Chain Management (SCM) strategies and requirements. The implications of this ‘port-SCM’ philosophy are not fully explored, however. In this context, it is especially important to c…
In this paper, we aim to explore what competencies are essential for logistics managers to be successful in the future by developing a conceptual framework of competency profile of logistics managers based on the existing BLM model and some newly proposed competencies, taking into account changes in the business environment. A survey was conducted in Singapore with logistics managers from 350 f…
Large, urban ports are under pressure from a variety of stakeholders to integrate nontrade objectives into the planning and management of their harbors. The Port of Vancouver was criticized in the late 1980s for its insensitivity to local interests. Since that time, the Vancouver Port Corporation has developed a leading-edge landuse plan. Such plans are now required of Canadian port authorities…
The objective of this work is to provide a framework for the evaluation of dust pollution as a result of bulk cargo terminal (BCT) operations. This comprises the formulation of a simplified but comprehensive model of BCT operation, which will be used as a base for dust emissions estimation. An implementation of the methodology is presented by performing the evaluation of dust emission in typica…
The purpose of this paper is to describe and analyse a case of local freight stakeholder involvement to plan and design eco-efficient city logistics innovations in Como, a small city in Italy. While the importance of a well-functioning urban goods distribution system is widely acknowledged, city authorities have become increasingly aware of the need to minimise the negative impacts associated t…
Our paper introduces the Global Knowledge Management Framework (GKMF) which describes components and influence factors of knowledge management in globally distributed settings. The framework identifies the key aspects when designing knowledge management processes and systems and can be used for two main purposes. On the one hand, it guides development processes by providing a solution space and…
Software organisations have been experiencing software development failures since the start of software development. These failures include among others abandoned and runaway projects, cost overruns, and low quality software. One of the major causes of software development failure is the inability of software organisations to learn from past mistakes. Many intervention strategies have been trie…
The purpose of this article is to provide academicians and practitioners alike with a theory-based framework regarding horizontal collaboration in logistics. The proposed tool is based on an incremental perspective, according to two main dimensions: mutual trust among partners and the extent of the cooperation.
The purpose of this paper is to investigate how warehouse management, understood as a cluster of planning and control decisions and procedures, is organized and driven by task complexity (TC) and market dynamics (MD).
The concept of uncertainty is a relevant yet little understood area within supply chain risk management. Risk is often associated with uncertainty, but in reality uncertainty is a much more elaborate concept and deserves more in-depth scrutiny. To bridge this gap, the purpose of this paper is to propose a conceptual framework for assessing the levels and nature of uncertainty in this context.
Discusses the design of large-scale distribution networks which entails taking decisions on a large number of issues that are all closely interrelated, making it difficult to develop a competitive distribution strategy. Many support systems for distribution planning have been developed, but they do not facilitate a coherent approach to the design process. Presents a logistic planning system tha…
This research paper points out similarities between the strategic management of information technology and logistics information management. It then reports the results of an in-depth, qualitative exploratory research in two large-size European companies about the role of logistics to achieve competitive advantage through information systems. It offers an interpretation of its results by using …
The objective of this research is to establish an integrated framework for carbon footprinting (CF) at container seaports (CSs). Three methodological approaches are used in this research: the multiple case study to choose suitable evaluation methods, the case study for verification of the proposed framework, and the quantitative method to calculate the emissions. The proposed integrated framewo…
In this paper, a framework to facilitate development of knowledge management (KM) system for curriculum development process is suggested. It was validated through experts' opinions with thirty two experts. The components of the framework were supported by the experts by emphasizing their necessity and importance in the curriculum development process. Some model curricula and related guidelines …